Manager, National Account

One of the bestknown names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Manager National Account to fill this role which is based remotely. Scope: This incumbent will need to be an experienced business development leader with 57 years of demonstrated history of delivering commercial value improving performance and implementing change. Experienced in business development contract negotiation relationship building account management operational and sales management budget forecasting and management sales and marketing. Ability to work independently excel in fastpaced and new environments positive energetic enthusiastic and results oriented.

Here is a summary of what Princess is looking for in itsManager National AccountIs this you

Responsibilities

Sets goals with top accounts including annual quarterly and trade where applicable.

Strategizes with accounts to meet company and account goals.

Works with each account to maximize the selling of our brand

Develops Sales & Marketing plans national promotions incentives events and training opportunities.

Initiates meetings with the accounts leadership team to discuss strategies for continuing and/or improving the accounts performance based on the analysis of the accounts business portfolio

Advocate on behalf of agency management team and/or owners regarding policies experience and opportunities to gain market share.

Works with Director National Accounts in the negotiation of the annual business terms for all account agreements tendered

Defines an annual contact strategy with key accounts to provide consistent effective engagement and collaboration

Plan and attend import functions seminars conferences top producer events and trade shows.

Oversees the accounts efforts utilizing their allocated cooperative marketing conferences/events and promotions budget agreed upon to advertise our brand effectively and efficiently to increase sales and profitability

Provides consistent reporting of account performance and tracking to goal to upper management monthly

Analyzes accounts and competitive trends to identify sales growth opportunities.

Responsibility to alert the Director National Accounts of any overage/savings in budgetary allocations as soon as the run rate of expenditures indicates a savings is likely and/or reallocation of funding for investment funding opportunities.

Works with each account to increase YOY revenues through maximum utilization of the company programs and sales tools.

Promotes and advocates the use of group program exclusive promotions/offers to assure maximization of group space and amenities

Creates out of the box exclusive programs to create valueadded proposition for accounts and their customers. For example exclusive valueadded amenity programs Alaska Japan and other trades.

Organizes and prioritizes various projects that are required on as need basis. For example conference/events calendar management concessions cabin LoveFest and cruise sale utilization.

Supports the development of annual marketing plans for National Key and Host accounts where applicable

Manages and tracks all approved coop marketing including the vetting and proofing of various marketing pieces

Ensures appropriate use of brand imaging logos and selection of trade/product to advertise

Collaborates with marketing on the development of brand consistent presentations.

Collaborates with marketing for brand position consumer trends and cobranding opportunities.

Develops marketing intelligence of competitive activities and materials

Drives agent participation and completion of Academy training.

Reviews and tracks account marketing plans

Responsible for the submission of commitments and ensures accounts invoices prebills are submitted and processed in a timely manner

Helps ensure that T&E budget targets are met

Attends consortia/national account conferences imports account familiarization cruises sales meeting events top producer events and regional training events

Provides competitive data to commercial/product team for evaluation and pricing strategy

Provides feedback to onboard product group regarding trade partner and customer experiences

Communicates with guest services customer services contact center and Princess partner support team to ensure trade partner relationships are meeting and exceeding service level expectations.

Advocates to company head office on behalf of Agency owners managers and agents regarding business opportunities policies service delivery experiences.

Attends corporate development workshops and training

Enhances managerial and technical skills by attending company webinars ready and training

Stays abreast of all company communications policies product enhancements and itineraries

Stays abreast of all industry developments by ready trade publications attending industry events and networking

Requirements

• Bachelors Degree or Equivalent Experience.
• 57 years in cruise/hotel/hospitality industry required.
• Excellent written verbal communication and presentation skills.
• Understand travel industry business models ability to work effectively with remote teams/individuals.
• Excellent analytical skills proficient in Microsoft Office Word Excel PowerPoint and Salesforce management tool.
• Ability to lead coach and motivate travel advisors and to help them develop business and marketing plans.
• Ability to work independently and effectively with agent partners and executives at all levels.
• Ability to negotiate account issues and facilitate resolutions across various departments throughout the company.
• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g. H1B status).

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture Stronger Together

Our highest responsibility and top priority is compliance environmental protection and the health safety and wellbeing of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate Vision Statement and our Core Values at: is an equalopportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process please contact

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