Application Support Lead Consultant
Application Support Lead Consultant
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities:
- Support the EAS solutions hosted onprem and on the cloud
- Implement standardized processes across teams
- Participate in major incident resolution
- Drive process optimization
- Improve operational metrics
- Communicate effectively with team members and customers through strong verbal written and interpersonal skills
- Remain flexible to changes in priorities with the ability to multitask
Technical Skillset:
- Exposure to multiple industry standard ticketing tools
- Knowledge of ITIL processes
- Experience in Incident Management and Problem Management
- Excellent troubleshooting skills
- Ability to multitask prioritize conflicting demands
- Exposure to cloud technologies
Qualifications:
- A University or college degree in a relevant discipline.
- ITIL Certification
- 5 years experience in Application Support
Required Experience:
Contract
Employment Type
Full Time
Key Skills
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