Officer, Gifts & Information Processing

• Flexible location hybrid work arrangements
• Fulltime & Parttime and continuing (part time 0.80FTE via negotiation)
• HEW 5 $80199 $% Superannuation (pro rata part time)

Why work with us

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangementsto help manage your worklife balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in both online and on campus.

Who are we

Deakin is a cuttingedge public university in Victoria revolutionising education with 61000 students across seven campuses: Melbourne Burwood Geelong Waurn Ponds Geelong Waterfront Warrnambool Deakin University Lancaster University Indonesia (DLI) GIFT City India and our dynamic online Campus. Were proud to be a progressive and openminded university delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the worlds universities.

In this role you will:

• Embrace new ideas learn from different perspectives and confirm understanding to support continuous improvement.
• Manage local processes effectively by preparing standard documents maintaining records tracking task progress and identifying key issues.
• Demonstrate initiative and take ownership of tasks contributing to a positive and inclusive team environment.
• Foster respectful and inclusive communication within the team recognising the value of collaboration and rapportbuilding.
• Deliver responsive client service by clarifying expectations addressing queries or concerns promptly providing base level advice and referring to appropriate University areas when needed.

In a typical day you will:

• Coach and support your team by offering guidance to help achieve individual team and University goalsfostering a respectful inclusive and collaborative environment through effective communication and rapportbuilding.
• Lead by example by demonstrating professional and ethical behaviour consulting relevant resources and seeking expert advice to make informed decisions.
• Engage with customers and stakeholders by responding promptly to queries or concerns tailoring communication to diverse audiences and ensuring needs are met to agreed standards.
• Plan and prioritise your work with a methodical and organised approachtracking progress managing time effectively and taking responsibility for meeting personal and team objectives.
• Contribute to continuous improvement by embracing new ideas providing constructive feedback supporting colleagues through change and helping deliver efficient highquality outcomes.

To be successful youll have:

• Completion of a Degree without subsequent relevant work experience; or
• Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
• Completion of a PostTrades Certificate or Advanced Certificate and extensive relevant experience as a Technician; or
• An equivalent combination of relevant experience and/or education/training.
• Experience in administration and related activities in a large organisation with complex administrative structures policies and procedures.
• Experience in operating in a highpressure diverse environment involving face to face phone and written communication.
• Experience providing services and support in a large organisation.
• Experience in a fundraising environment (desirable).
• Experience with Donor Alumni Student HR or similar complex relationship management databases (desirable).
• Experience with basic bookkeeping (desirable).

Heres how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role please contact Malissa Gough Manager Gift Processing and Administration via or.

For a copy of the position description please see below:

PDOfficer Gift and Information

Click herefor more information about Advancement at Deakin.

Applications for this position close at 5:00pm on Monday 26 May 2025

Are You Ready

Deakin is a Victorian university with a global impact. We are an agile dynamic and innovative university committed to making a positive impact through our excellence in education research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive thriving culture will ensure that people choose to come and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people and people of all abilities cultures sexual orientation and genders.