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Welcome to Ovation Healthcare!
At Ovation Healthcare weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support guidance and techenabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcares vision is to be a dynamic integrated professional services company delivering innovative and executable solutions through experience and thought leadership while valuing trust respect and customer focused behavior.
Were looking for talented motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcares corporate headquarters is located in Brentwood TN. For more information visit.
Summary:
The Specialist CSR/Clerical Support is responsible for providing administrative and clerical support in
the management of patient accounts. This role involves handling billing claims and paymentrelated
tasks assisting with account reconciliations responding to patient inquiries and ensuring accurate
recordkeeping within the healthcare facility.
Duties and Responsibilities:
Assist in the preparation and maintenance of patient accounts by verifying information mailing
claims and updating account details.
Assist in generating patient invoices and billing statements for services rendered.
Ensure that all required billing documentation is completed and filed appropriately.
Respond to patient phone calls and emails related to account balances billing inquiries and
payment options.
Provide general administrative support to the Accounts Receivables team as needed including
filing faxing and data entry.
Assist in generating standard reports on accounts receivable payment collections and aging
accounts.
Knowledge Skills and Abilities:
Previous experience in patient accounts billing or clerical support in a healthcare setting is
preferred.
Strong organizational skills and attention to detail.
Excellent communication skills both written and verbal.Basic knowledge of medical billing codes and insurance processes (preferred).
Proficiency in Microsoft Office Suite and billing software.
Ability to handle sensitive and confidential information with discretion.
Work Experience Education and Certifications:
High school diploma or equivalent; additional training in medical billing or healthcare administration is a
Plus.
Working Conditions and Physical Requirements:
This position is performed in the office with standard working business hours occasional overtime
depending on workload. The ability to have daily communication with team members management
and clients through email phone calls video meetings and other collaborative tools. Primarily
requires sitting at a desk for extended period. Proper lighting and ergonomics shole be maintained to
reduce eye strain.
Required Experience:
Unclear Seniority
Part-Time