Retail Office Manager
Retail Office Manager
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1 Vacancy
Job Description
Job Description
At WSFS Bank we empower our Associates to grow their careers guide our customers to secure their financial futures and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture competitive salaries advancement opportunities and more. We are the regions locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates who make a difference every day for the people businesses and Communities we serve. We Stand For Service is more than part of our name its our mission and our purpose.
The Retail Office Manager will be responsible for achieving branch growth and service goals while also having responsibility for leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets. This role will be responsible for observing branch activities and behaviors while ensuring that they align with Banks strategy. The incumbent will provide daytoday management and coaching for a team of 5 12 branch Associates which will include staffing decisions performance appraisals training promotions salary recommendations and consistent coaching and feedback. The Retail Office Manager will also provide administrative control over the functions of the office including but not limited to branch budgeting branch profitability management and critical operational duties to ensure branch compliance.
This role will oversee activities in order to promote the growth of the branch office and attract new business which includes recognizing opportunities for crossselling and developing Associates to maximize selling and service skills. The Retail Office Manager will be empowered to make sound business decisions that are mutually beneficial for both the customer as well as the bank.
This role is located in our one of our Northern Delaware banking offices. The incumbent must be flexible with schedule is a 40hour work week including 23 Saturdays a month. This schedule can change at any time based on business needs.
Minimum Qualifications:
Must have a Bachelors degree or equivalent experience in retail banking.
Must have a minimum of 3 years of management or supervisory experience in a retail banking environment.
Must have previous extensive business development experience with a proven successful track record.
Previous experience in branch operations including procedures policies control and regulations is required.
Must have a strong knowledge of deposit and retail loan products; familiarity with business lending products.
Must have knowledge of financial fundamentals including computation of interest and monthly payments.
Strong coaching development skills and a degree of creativity are required.
Must possess a strong knowledge of teller operations and processing.
Strong verbal and written communication skills and presentation skills are required.
Must be proficient in basic computer skills.
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation including technical assistance with the WSFS Bank Careers website or submission process please contact us via email at
WSFS is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
IC
Employment Type
Full Time
