Implementation Engineer
Implementation Engineer
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1 Vacancy
Job Description
We are seeking a highly skilledImplementation Engineerto join our growing team. This role will play a vital role in both pre and post sales activities implementing solutions for Proof of Value Opportunities ensuring a smooth deployment in the deal cycle and an easy transition to our post sales teams. Additionally you will build strong relationships with our Sales Engineering Support Product Management Engineering Professional Services and Sales Teams contributing to the ongoing success of our customers.
What Youll Do:
Concept configuration and review for potential customers
Customer requirement identification for successful post sale onboarding
Communicate technical solutions to stakeholders (internal and customer)
Collaborate with technical professionals to successfully integrate Mimecast Solutions with directory services Single Sign On SCIM and mass deployment management desktop software.
Collaborate with Security professionals to setup configure and tune Mimecast to generate the best signal for understanding an organizations risk.
Escalate and track issues and feature requests with the Mimecast Support and Product Development teams
Collaborate with crossfunctional teams to meet customer needs
Mentor onboard and upskill newer team members
What Youll Bring:
Proficiency in System/IT Administration supporting Microsoft
3 years of Consulting experience working directly with clients.
Exchange/Online/Azure Communication Services Google Workspace or other email systems
Advanced knowledge of implementing technical capabilities including but not limited to SMTP Gateway configuration (Exchange M365 GSuite etc.) Directory Synchronization (LDAP(S) Azure Google Cloud Directory Sync)
Fluent in the management of Windows Mac and Linux/UNIXbased operating systems
Familiarity with email archive solutions such as Enterprise Vault Microsoft Google or others
Experience with directory services (Microsoft Active Directory Azure Active Directory Open Directory)
Experience with email gateway solutions like Mimecast MessageLabs/Symantec Cloud Proofpoint etc.
Experience with desktop management software such as JAMF Microsoft System Center Configuration Manager / InTune Workspace ONE KACE PDQ Deploy and others
Experience with SCIM and identity management
Experience with Single Sign on Providers (Okta Azure AD Ping)
Experience with scripting languages (Bash Batch Powershell Python Javascript)
Experience with Java/J2EE applications.
Ability to effectively communicate technical solutions to stakeholders
#LIND1
DEI Statement
Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.
If you require any adjustments or accommodations due to a disability or any other reason that may help you in your interview process please let us know by emailing
Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.
Employment Type
Full-Time
