Light Failure Repair Technician - Telecom - ***Google Fiber***
Light Failure Repair Technician - Telecom - ***Google Fiber***
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Salary Not Disclosed
1 Vacancy
Job Description
AFL provides industryleading fiber optic products conductor accessories and fittings and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network employing over 5000 associates worldwide and consistently generating annual sales in excess of a billion dollars.
In April of 2019 AFL made a major investment in ITC Service Group a Sacramentobased company providing broadband installation design and staffing services to the telecommunications and IT industries.
ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design construction installation and maintenance of voice data and video networks.
AFL and ITC were built and are operated on similar core values and philosophies. This will prove extremely beneficial to our customers and our employees.
With our commitment to professional growth and employee development let AFL Connect you to your next career opportunity!
We will Provide:
Vehicle Gas Cell Phone Tablet Uniform
You need to have:
The ability and drive to work well with others to achieve common goals and to foster a cooperative climate as well as to work independently in the field with little supervision.
Well train the rest!
ITC Service Group (ITC) is seeking multiple Light Failure Repair TechniciansinKansas City MO. TheLight Failure Repair Technicianswork both inside and outside the home and are responsible for the installation and customer experience of the new integrated digital TV andhighspeed Internet tech position is expected to complete field serviceability surveys to connect residential buildings multitenant structures standalone buildings to our clients network services. Responsibilities may consist of but are not limited to fusion splicing CPE installation and customer must have experience with CATV CAT 5/6 coax and/or wiring. Previous inhome installation is preferred with installing cable and internet or alarm systems and you must have top notch customer service skills. Techniciansshould be able to demonstrate knowledge of various electronic components (e.g. modems routers TVs stereo systems and home entertainment systems) andhave knowledge of computer operating systems. Also must have a current valid State Drivers License and nonnegligent driving record.
ESSENTIAL FUNCTIONS
- Must possess strong performance management and communication skills to deliver a consistent message of performance expectations.
- Experience with test sets such as Signal Strength Meter & OTDR
- Resolve complaints with property owners in areas that youre working. (Talk to residents & explain what it is we are doing).
- Have the basic knowledge of fiber optic theory which includes fiber loss connector types and the different types of fibers
- Ensures all installation work is completed according to quality standards
- Reports to Project Supervisor according to company procedures
- Responsible for following all OSHA rules and regulations
- Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
- Ability to be oncall and on standby in relation to the workload.
- Ability to complete onthejob and/or classroom training in order to remain competitive in the telecommunications field.
- Selfsufficient to ensure that all splicing operations are completed in accordance with customer and industry specifications.
- Field train and control/oversee the work of other Splicers when necessary
- Work in various locations within the city.
- Must pass a preemployment background check and drug/alcohol screen.
- Must have a valid Drivers license.
- Perform other duties as assigned by Supervisor/Manager.
- Installation of ONT CPE and power supplies. (when applicable)
- Installations may require running or reusing COAX or CAT5 wiring. (when applicable)
- Installations may require burying CAT5/COAX up to 50 ft.
- Verification of service. (when applicable)
KEY COMPETENCIES
- Critical thinking and problemsolving skills
- Strong planning and organizational skills
- Ability to make decisions in a timely manner
- Conflict Management
- Excellent interpersonal and written communication skills
- Adaptability initiative and problemsolving capability
- Ability to delegate tasks and manage conflict in a professional manner
PHYSICAL DEMANDS
- Work involves standing talking hearing using hands to finger handle feel or operate objects tools or controls and reaching with hands and arms. The employee is frequently required to walk sit climb balance stoop kneel crouch crawl and smell for extended periods of time.
- Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
- The employee must frequently push pull lift and/or carry up to 50 pounds and occasionally push pull lift and/or carry up to 100 pounds.
- Meet safety restriction weight limit of 275 lbs
- Capable of working in all temperatures climates and weather conditions.
ATTENDANCE
- Employee is expected to be on the job and on time every scheduled workday. Fiber Supervisor work hours can change from day to day. It is his/her responsibility to know when the work day starts and ends on each scheduled work day. If it is necessary that you will be absent or late for any reason employee needs to call a direct manager by 8:00 am on the first and each subsequent day the employee will be absent or late. If employee is absent for more than 3 days a doctors note (explanation) is required.
EDUCATION AND EXPERIENCE
- AA degree in telecommunications construction management or related field or relevant; or related experience
- CFOT/Splicer and/or CFOT/Tester certification a plus but not required.
- At least five years of experience in field is required
- At least 6 months of recent experience working directly with Fiber Technology
- Knowledge of both theoretical and practical aspects of Supervisory management
- Knowledge of supervisory techniques and tools
- Must have solid knowledge of Fiber and Broadband (DSL/Video) Installation Map & Print Reading Fiber Splicing Cable Locating electrical codes and standards relative to residential or commercial communications.
- Must have solid knowledge of home construction and the installation of communications systems.
Required Experience:
IC
Employment Type
Full-Time
