Operations Coordinator
Operations Coordinator
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1-3years
PHP 35000 - 35000
1 Vacancy
Job Description
This is a remote position.
Philippinebased Filipino Applicants.
Position Summary:
Australia s leading handcrafted rug company is seeking a detailoriented and organised Operations Coordinator to join our team. This role will be responsible for managing various aspects of operational support including freight planning data entry invoicing and supplier management. The ideal candidate will possess strong analytical skills great Excel skills experience with Xero accounting software is a plus and the ability to manage multiple tasks efficiently. This is a fastpaced position that requires expertise in operational processes supplier coordination and report generation.
Key Responsibilities:
1. Freight Planning & Coordination
- Organise and track freight shipments to ensure timely delivery.
- Solve delivery issues with freight partners.
- Work with freight carriers to maintain good service and pricing.
- Analyse shipping costs to find savings.
- Book freight with suppliers and agents.
2. Data Entry & Order Management
- Create and manage spreadsheets for reports.
- Process and update online orders.
- Enter and verify order and shipment details accurately.
- Keep order statuses current in the system.
3. Cost Analysis & Reporting
- Analyse shipping and project costs to suggest savings.
- Create cost and performance reports using XERO.
- Update reports regularly to track key metrics.
4. Invoicing & Billing (XERO or similar)
- Enter supplier costs and manage invoices in XERO.
- Handle billing tasks and produce financial reports.
5. Supplier Management & Quality Control
- Set up new suppliers and ensure proper documentation.
- Check supplier reports for accuracy and compliance.
- Work with suppliers to ensure timely quality deliveries.
6. Administrative & Operational Support
- Keep records organised (reports spreadsheets supplier info).
- Help the operations team with daily admin tasks.
- Update the CRM system with order and customer info.
Requirements
- Experience in Operations logistics or a coordination role for at least 2 years is required.
- Experience using the following software:
- XERO accounting software or similar (invoicing billing reporting) is a plus
- Google Workspace (Docs Sheets Slides)
- Microsoft Office Suite
- Highly proficient in Excel
- CRM systems (e.g. Salesforce HubSpot)
- Familiarity with freight planning supplier coordination and cost analysis.
- Knowledge of logistics and supply chain processes.
- Analytical mindset with the ability to interpret and act on data trends.
- Strong data entry skills and attention to detail.
- Organisation: Ability to manage multiple tasks and priorities in a fastpaced environment.
- Attention to Detail: High level of accuracy in data entry order processing invoicing and reporting.
- ProblemSolving: Strong critical thinking skills to identify and resolve logistical or operational challenges.
- Communication: Excellent verbal and written communication skills to collaborate with internal teams and external partners.
- Teamwork: A collaborative approach to working with crossfunctional teams.
Benefits
Experience in Operations, logistics, or a coordination role for at least 2 years is required. Experience using the following software: XERO accounting software or similar (invoicing, billing, reporting) is a plus Google Workspace (Docs, Sheets, Slides) Microsoft Office Suite Highly proficient in Excel CRM systems (e.g., Salesforce, HubSpot) Familiarity with freight planning, supplier coordination, and cost analysis. Knowledge of logistics and supply chain processes. Analytical mindset with the ability to interpret and act on data trends. Strong data entry skills and attention to detail. Key Competencies: Organisation: Ability to manage multiple tasks and priorities in a fast-paced environment. Attention to Detail: High level of accuracy in data entry, order processing, invoicing, and reporting. Problem-Solving: Strong critical thinking skills to identify and resolve logistical or operational challenges. Communication: Excellent verbal and written communication skills to collaborate with internal teams and external partners. Teamwork: A collaborative approach to working with cross-functional teams. Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. This role requires: Discipline and commitment to set working hours (strict shift times, not flexible) Use of time tracking software during work hours Active participation in team and client calls with your camera ON Consistent availability and responsiveness throughout your shift Treating this as a long-term, full-time job not a side gig or freelance task Payroll is processed bi-monthly. We re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you re seeking stability and a team that appreciates reliability, we d love to hear from you.
Employment Type
Full Time
