IT Manager – Platform Engineering

As the Manager of Platform Engineering (Police) you will be responsible for overseeing the design development and operation of our core infrastructure and Data Center ensuring that our platforms meet the highest standards of performance security and reliability. You will lead a team of platform engineers and collaborate with crossfunctional teams to enable efficient software delivery and continuous improvement of our technology stack. Reporting to the Police IT Director you will lead and grow a team of platform engineering staff and be a key influencer in driving technology modernization and optimization strategies for Public Safety. You will also partner with IT leadership across City of Philadelphia departments to support the business strategies. As part of this work you will have responsibility for making recommendations clearly linked to the departments strategic goals. You should have a resultsoriented mindset and foster an environment of continuous improvement.

Essential Functions

Lead mentor and grow a highperforming team of platform engineers.

Develop and execute a strategic vision for platform engineering ensuring alignment with police and technology goals.

Design implement and maintain scalable and resilient infrastructure using modern technologies.

Collaborate with development security and city IT teams to streamline processes and implement systems. 

Ensure platform security compliance and best practices are followed across all environments.

Enhance and ensure compliance with system policies and procedures.

Monitor system performance troubleshoot issues and optimize platform reliability and availability.

Evaluate and implement new technologies and tools to enhance the platforms capabilities.

Establish and track key performance indicators (KPIs) to measure the success of platform initiatives.

Manage Projects to ensure timelines and goals are met within specified timelines.

Foster a culture of innovation collaboration and continuous improvement within the engineering team.

Evaluate Police/Public Safety projects and make recommendations regarding infrastructure and service needs

Review and make recommendations on system implementations including but not limited to: analyzing user needs processes and workflows government reporting requirements.

Ensure compliance with architectural standards approaches and objectives while forging strong working relationships with internal IT teams and department stakeholders.

Understand the methodologies and best practices to address cyber security threats

Ensure continuous efficient and responsive support for Police/Publics Safety strategic goals and initiatives

Confer with Police CJIS Officer to ensure CJIS standards and best practices are met

Provide timely and highquality reports and briefings on architecture roadmap strategic initiatives and architecture metrics to IT Leadership

Competencies Knowledge Skills and Abilities

Skills

Ability to analyze information related to computer technology to assist in directing management in the selection of software and hardware to meet the needs of the business unit.

Enterprise system implementations and solution architecture skills and experience

Ability to exercise strong judgment in analyzing appraising evaluating and solving problems of a difficult procedural organizational administrative or technical nature.

Highlevel decisionmaking skills

Ability to present complex ideas in a clear concise fashion to technical and nontechnical audiences.

Ability to multitask and meet deadlines within changing priorities in a complex environment.

Ability to work with crossfunctional/cross departmental teams.

Excellent spoken and written communication

Knowledge

Experience implementing topofrack/aggregation/distribution switching converged infrastructure hyperconverged infrastructure and softwaredefined Data Center services

Knowledge of scripting languages (Ansible PowerShell Terraform etc.).

Prior experience in highavailability disaster recovery and distributed systems architecture.

Experience with Cloud and Hybrid networks

Demonstrable knowledge of database structure and theory

Working knowledge of SDLC activities with a focus on continuous improvement

Knowledge of federal state and other regulatory compliance including but not limited to CJIS PCI and HIPAA is strongly preferred

Managerial Behaviors

Strong interpersonal skills.

Ability to inspire and mentor a team

Ability to provide clear direction and clarity for team member

Ability to learn quickly in a dynamic environment.

Active listening skills

Qualifications :

Bachelors degree in Computer Science Engineering or Equivalent Experience.

7 years of experience in software engineering application support or platform engineering roles.

3 years of experience in a leadership or managerial role within a technology organization.

Strong expertise in infrastructure (Server Administration Endpoints DB Data Center operations Networking Security etc.).

Proficiency in technologies such as Active Directory Virtualization Software Deployment Application/Server monitoring 

Deep understanding of security best practices networking and system administration.

Strong problemsolving skills and the ability to manage multiple priorities in a fastpaced environment.

Experience managing projects affecting large user communitys 5000 Endpoints.

Excellent communication and stakeholder management skills.

Experience with Change Management Budgeting Incident Management and Cloud Based Computing.

Additional Information :

Salary Range: $105000 $115000 

Starting salary to be determined based on experience and qualifications. 

All applications should include the following: 
    Cover Letter clarifying your interest and qualifications for the role.
    Resume
We wont accept or review incomplete applications.

Work Setting: inperson (onsite)

Discover the Perks of Being a City of Philadelphia Employee:
   We offer Comprehensive health coverage for employees and their eligible dependents
   Our wellness program offers eligibility into the discounted medical plan
   Employees receive paid vacation sick leave and holidays
   Generous retirement savings options are available
   Pay off your student loans faster As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
   Enjoy a Free Commute on SEPTA Starting September 1 2023 eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether youre a fulltime parttime or provisional employee you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses trains trolleys and regional rails.
   Unlock Tuition Discounts and Scholarships The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial wellbeing and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in nonmedical nonemergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patientfacing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations ator send an email to
 

Remote Work :

No

Employment Type :

Fulltime