[POOLING] Mortgage Broker Admin Support
[POOLING] Mortgage Broker Admin Support
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Salary Not Disclosed
1 Vacancy
Job Description
Application Management: Manage the loan application process from post appointment stage to postsettlement support ensuring a seamless experience for brokers clients and stakeholders. This includes responding to client inquiries assist with loan packaging tracking application progress identifying followup actions and liaising with lenders and internal teams to resolve issues efficiently.
Data Entry and Processing: Accurately inputting loan applications borrower information and relevant data into the system ensuring the integrity of our records with meticulous attention to detail and precision.
Document Management: Managing crucial loan documents is foundational to our operations. Youll organize scan file and retrieve these documents in strict adherence to established procedures and regulatory requirements.
Customer Communication: Engage with borrowers internal stakeholders and external partners to facilitate the loan application process. Address inquiries provide updates and uphold positive interactions to ensure client satisfaction.
Administrative Support: Help keep things running smoothly by assisting Australian Brokers and stakeholders with tasks like scheduling appointments coordinating meetings and preparing reports. Youll also provide general administrative support including keeping an eye on emails for important actions and keeping everyone updated on application statuses. Assist the brokers with valuation pricing and rate reviews.
Ad hoc tasks: May involve occasional monitoring and management of social media accounts with the flexibility to respond to queries from clients and stakeholders as needed to support a cohesive working environment. Additionally it encompasses other ad hoc tasks as assigned.
Qualifications :
- Minimum of 1 year work experience in Australian Admin Real Estate Virtual Assistant or similar roles required to have a financial service or mortgage industry background.
- Demonstrated effective communication skills both written and verbal for engaging with borrowers stakeholders and external partners.
- Proficiency in Microsoft Office suite (Word Excel Outlook) is essential for handling documentation and correspondence effectively.
- Highly organized with excellent time management abilities to efficiently handle tasks and responsibilities.
- Strong ability to multitask and prioritize tasks effectively ensuring deadlines are met and objectives are achieved.
- Capable of working independently as well as collaboratively within a team fostering a cooperative and productive work environment.
- Candidates who have previous experience working with Australian clients is highly preferred
Additional Information :
Additional Information
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customerfirst approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture.
- We offer a hybrid working arrangement designed to support worklife balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office at least once a month.
- A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
- Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
- Access to 25 days of leave made up of 20 vacation days and 5 sick days.
- Monthly internet subsidy to help you stay productive at home
- Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
- Access to all governmentmandated benefits including SSS PhilHealth and PagIBIG.
Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNAhelping us attract engage and grow the right talent while building bestinclass products. Together with our principles they guide how we collaborate support one another and make decisions to drive progress with purpose.
Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.
This is an opportunity to shape the future of a fastgrowing purposedriven company thats transforming the homeownership journey.
Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Internal and external sales
- Loan Origination
- Loan Processing
- Sales Experience
- Presentation Skills
- Banking
- Acquisitions
- Fair Housing Regulations
- Loan Officer Experience
- Underwriting
- Administrative Experience
- Lead Generation
