Assistant Night Manager
Assistant Night Manager
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Job Description
Assistant Night Manager
Location: Glenelg South Australia
Join the Front Office Team at Stamford Grand Adelaide
- Permanent Full Time Position
- Rotating shifts including weekends
- Located at Glenelg overlooking Glenelg Beach
About Stamford Hotels and Resorts
Stamford Hotels and Resorts a part of the Stamford Group manages the Groups portfolio of luxury premium hotels located in Australia and New Zealand. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high end luxury residential units in Australia.
At Stamford Hotels and Resorts we understand that our people are our greatest asset.
We strive to retain develop and reward passionate and successorientated professionals at all levels. In our pursuit for excellence we encourage entrepreneurial thinking challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency collaboration respect and integrity among our employees business partners and the larger community.
About the role
The Assistant Night Manager will assist in overseeing and managing the hotel operations with particular focus on managing the Front Office Department. Ideally we are looking for a candidate who enjoys problemsolving has a passion for delivering five star service and is enthusiastic about working nights.
The successful applicant will be responsible for:
- Overseeing the smooth operation of the hotel during the night shift and ensuring efficiency & compliance with company policies and procedures
- Representing the hotel brand with every guest interaction and exceeding their expectations
- The end of day financial accounting reconciliation data entry & reporting
- Compiling daily reports and statistics for head office and hotel executive management
- Resolving any guest complaints and operational issues that may arise
- Ensuring the safety and security of guests staff and hotel property at all times
- Preparing and delivering room service orders in the absence of room service staff
- Coaching leading and mentoring staff to deliver exceptional service
About you
The ideal candidate will possess the following:
- Experience in Opera cloud
- High level of excel skills
- Previous experience in similar capacity
- Excellent customer service communication and time management skills
- Available to work shifts 11pm 7am. Be flexible to work day shifts if required
- High level of personal presentation
- Ability to work autonomously
- Current RSA First Aid Certificate would be advantageous
Culture and Benefits
As a team member with us you can expect to receive:
- Discounted meals and nonalcoholic beverages
- Supplied meals during allocated rostered shifts
- Employee Assistance Program
- Career growth opportunities
- Discounted onsite car parking
How to Apply
If you believe you have the drive andskills to succeed in this role please click theApply Now button.
We thank you in advance for your interest in this position however only shortlisted candidates will be contacted for an interview.
No recruitment agencies please.
The successful applicant must hold or be willing to obtain a National Police Clearance.
Stamford Hotels & Resorts is an Equal Opportunity Employer.
Required Experience:
Manager
Employment Type
Full-Time
