Sr. Quality Engineer â Digital
Sr. Quality Engineer â Digital
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Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our teamfirst culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
We are looking for an experienced highenergy senior engineer for our Digital Engineering team. You will use proven testing practices to foster excellence in our products. This includes usage and development of tools and frameworks necessary to support testing and release builds. You will apply your technical knowledge leadership skills software development methodologies best test practices and proven processes to consistently deliver great quality products in a predictable position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products collaborating with global teammates based primarily in the United States.
Responsibilities:
Software testing and quality assurance of Five9 Virtual Contact Center applications working under Agile software development environment
Provide technical leadership to design test plans for native cloud applications built in Google Cloud Platform (GCP)
Lead Quality and Automation initiatives across multidisciplinary teams coordinating process definition best practices and efficient usage of infrastructure
Participate in Agile software development initiatives (standup grooming and planning sessions sprint demo and retrospective)
Working within geographically distributed team of Dev UX/UI architects PdM RM and QE
Required skills:
5 years experience in the SaaS industry understanding of SW development process and testing methodologies
Knowledge of SW version control bugtracking and test management systems
Experience in frontend testing of Web based apps
Experience of testing backend microservices API testing
Troubleshooting and analytical skills logs analysis
Proven experience in building maintaining and supporting test solutions for enterprise SaaS applications
CS/EE degree or equivalent with 5 years of proven related experience
Practical experience with DBMS (MySQL desirable)
Basic knowledge of UNIX/Linux
Knowledge of programming techniques and algorithms (OOP multithreading script languages such as Java Script or Python)
Solid knowledge of Web UI Automation with tools like Selenium
Good technical English reading writing and verbal skills
Strong coaching and mentoring skills
Strong interpersonal reliable and communication skills
Desirable skills:
Cloud platform experience such as AWS GCP or Azure
Knowledge of Cloud Infrastructure automation software tools
Experience in Java Integrated Development Environment (Eclipse InteliJ etc.)
Experience in Test Automation projects for cloud computing solutions (private or public)
Experience with security protocols (i.e. OWASP Top Ten PCI Compliance and data encryption standards)
Basic knowledge of VoIP ISDN PSTN
Experience with highvolume transactional systems
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.
View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Required Experience:
Senior IC
Employment Type
Full Time
