Benefits Administration Services Associate II
Benefits Administration Services Associate II
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Benefits Call Center Representative
Conduent Business Services REMOTE
Training: Training is approximately 8 weeks (Training only training days are MF 8am4:30pm EST)
Hours: Nights and Weekends with 2 days off during the week.8hr shift between 4:30am to 8pm EST.
We are open MondaySunday (can work any day of the week)
About the Benefits Call Center Representative role:
As a member of the Benefits call center team you will help people every day by taking calls actively listening while discussing employee benefits. Calls can range from healthcare benefits retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success.
Requirements:
Were looking for people with a passion for customer service natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role you will have:
- Previous customer service and call center experience required(Retirement benefits preferred)
- Excellent communication skills
- Extensive experience with typing and keyboarding
- Great problemsolving skills
- Ability to effectively multitask
- High school diploma GED or college degree
- Experience working with healthcare and employer benefits is highly preferred
- Ability to successfully complete a mandatory paid training program.
- Must pass an internet speed test (download equal to or greater than 25 upload equal to or greater than 5Ping ms equal to or less than 175)
- Must have the ability to connect with an ethernet cable to a modem/router
Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
- If you qualify for the role a recruiter will reach out to discuss the opportunity!
We offer excellent benefits (medical dental vision) a consistent work schedule paid training and a great work environment.
We are currently NOT hiring in the following geographies: States: AK CA CT HI MA IL MT & NY.
Metro Areas: MN Minneapolis IL Chicago NY New York City OR Portland MD Montgomery County WA Seattle Washington DC CO Denver.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefitsrelated information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.00 per hour.
Required Experience:
IC
Employment Type
Hourly
