Transfer Admission Coordinator

Primary Purpose
Under the general supervision of the Director of Transfer Admission the Transfer Admission Coordinator serves as one of the first points of contact for the transfer admission team providing a high level of customer service to all prospective transfer students. They provide support to the transfer team through the transcript evaluation process by reviewing course descriptions and recommending articulation decisions. Additionally the Transfer Admission Coordinator will assist with emails event planning and other administrative needs as it pertains to the undergraduate recruitment and admission plan of the transfer admission team.

Essential Functions
Understands all policies and processes related to transfer admission at University of the Pacific and provides inhouse admission advisement to transfer applicants. Coordinate articulation efforts with faculty advisors and staff members of the Admissions and Registrars Office for course description review and articulation decisions including processing transcripts course entry and academic follow up. Assures all articulations are processed according to established processing timelines. Works with staff and faculty regarding transfer records and application processes and policies. Maintain and update ROAR and other articulation tools. Possesses the flexibility and knowledge to operate in several databases; this includes but is not limited to Banner Slate and OnBase. Liaise with Enrollment Technology academic units and the Registrars Office to provide customer service as it relates to transfer admission. Responds to inquiries and application questions that come through the central transfer admission email and phone line which are often complex in nature. This requires a high level of attention to detail strong communication skills and a deep understanding of the admissions process and policies. Audits transfer applications against minimum university policies and programmatic standards and requirements. Provides data entry support to the admission and recruitment office including but not limited to updating new and existing prospective student records and entering events and trips in Slate. Performs other duties as assigned or requested to support the prospective transfer students and the transfer enrollment goals at University of the Pacific. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decisionmaking that demonstrates awareness of and responsiveness to the ways sociocultural forces related to race gender ability sexuality socioeconomic status etc. impede or propel students faculty and staff.

Minimum Qualifications
Associate degree. One (1) year of work experience in an administrative admissions or customer service role.

Preferred Qualifications
One (1) year of direct work experience working with student populations. High level of cultural competency. Demonstrated proficiency of computer office software including wordprocessing spreadsheet applications and office databases. Experience performing professional outreach or advising with California community college transfer students and a general understanding and appreciation of the needs of this population. Knowledge of Banner OnBase and Slate systems. Excellent attention to detail accuracy and time management skills. Knowledge and experience using standard computing tools including Microsoft Office applications online databases email and webbased research tools. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.

Work Schedule
8 am 5 pm Monday Friday. Work is performed in normal office environment. Work is performed during standard business hours. May be required to work during nonstandard business hours and weekends.