Associate - Client Support
Associate - Client Support
Posted on :
22-05-2025
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1 Vacancy
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Job Description
Description
You are a strategic thinker passionate about driving solutions in client service and asset management. You have found the right team.
As a Client Service Professional within our J.P. Morgan Asset Management team you will be responsible for setting and improving our organizational objectives and ensuring their consistent accomplishment.
Job Responsibilities:
- Manage and coordinate new account onboarding for JPMorgan Funds and Institutional Client mandates including Segregated portfolios Advisory and SubAdvisory mandates.
- Oversee lifecycle events such as Mergers Liquidations Closures InSpecies and Custody Changes.
- Lead accountrelated projects including investment and operational solutions for new business opportunities design and implementation of new operating models and support of regulatorydriven programs.
- Maintain event documentation including onboarding checklists account opening information product specifications project plans and other related documents.
- Schedule lead and drive regular stakeholder meetings ensuring concurrent projects are managed and delivered within agreed timeframes.
- Coordinate Client meetings where required providing a seamless Client experience.
- Escalate issues in a timely manner and undertake necessary steps to ensure resolution and root cause analysis.
- Engage with key stakeholders across the Asset Management business to deliver tactical and strategic projects to identify and address areas of opportunity/improvement reduce risk enhance controls and develop reporting to improve our service to both internal and external Clients.
Required qualifications capabilities and skills:
- Professionally qualified CA/CFA or Post Graduate finance professional MBA with at least 5 years of experience in the Financial Services industry or Graduate with at least 7 years of experience.
- Asset Management or relevant Investment Banking Wealth Management experience with solid level of financial product knowledge including Equity Fixed Income Currency Derivatives and Funds Investment. Trade flow knowledge from event inception trade execution through to operational settlement.
- Strong interpersonal skills comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners. Project Management experience with the ability to manage initiatives concurrently endtoend.
- Excellent time management skills. Strong MS Office skills including Excel Word and PowerPoint and ability to use webbased technology effectively.
- Disciplined selfmotivated and deliveryfocused individual who is able to work independently where required. Ability to identify process improvements and implement appropriate changes.
- Strong verbal written and interpersonal communication skills to build relationships with senior business stakeholders and Clients..
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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