Venues Officer
Venues Officer
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Job Description
- FixedTerm for 12 months
- Participate in 9day fortnight scheme (35 hours per week)
- $69814 $80286 per annum Super
Canada Bay Council offers a range of council owned unstaffed community venues available for hire. These 11 venues are located within our local government area and include one or more room available for the community to hire.
About the role:
This role requires you to manage a high volume of customer enquiries complete site inspections and assist in the setting up of equipment for events as required. Administration duties are also required as you will be sending contracts following up payments and correspondence filling correspondence and other information regarding bookings.
Key accountabilities include but are not limited to:
- Respond promptly and professionally to all booking enquiries providing clear information and followup through to resolution
- Manage booking administration including payments fee waivers bond releases and access coordination
- Facilitate site inspections for potential hirers
- Handle customer complaints with empathy and professionalism ensuring timely and appropriate resolutions
- Support the Venues Manager and Coordinator in daytoday venue operations maintenance cleaning and general upkeep
- Monitor venue availability and negotiate bookings to maximise occupancy and revenue
- Assist with event setup and packdown of furniture and equipment as required
- Contribute to the review and improvement of processes policies and procedures to maintain service quality
- Work independently with initiative and complete tasks with minimal supervision
- Perform additional duties within scope as directed by the Venues Manager or Director Community Culture & Leisure
About the person
We are looking for an individual that can provide an exceptional level of customer service and act as the initial point of contact for customers and highly motivated with the ability to work autonomously taking initiative.
It is also essential you hold or are willing to obtain a Class C Drivers Licence
Whats on offer
We are offering an attractive total remuneration from $69814 to $80286 per annum Super
The City of Canada Bay offers excellent employee benefits which include:
- Rostered Days Off (participation in a 9day fortnight scheme)
- A range of flexible work arrangements including hybrid work from home arrangements
- A supportive energetic and passionate team
- Continuous training support and leadership development
- Health and Wellbeing programs (Pilates classes Fitness Passport Flu vaccinations and much much more!
Want to know more
Further information regarding the requirements of this role can be found in the attached position description here alternatively for a confidential discussion please contact Chantelle Bills Venues Manager onor email
Candidates MUST apply online by completing the form below. Applications close 11:30pm 02 June 2025 and will not be accepted through any other medium.
If you have any accessibility requirements please feel free to contact Grace Aberin onor email to discuss.
The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and are committed to a Safe Workplace.
The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining growing and supporting a diverse respectful collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander LGBTIQA people with disabilities and other diversity groups.
Formal offers of employment are subject to standard Council preemployment checks including medical and other background checks.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
