Manager - Control Management, Process Risk Reduction
Manager - Control Management, Process Risk Reduction
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$ 80000 - 155000
1 Vacancy
Job Description
At American Express our culture is built on a 175year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic wellbeing and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
The objective of the GMNS Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur and subsequently deploy resources to remediate at scale.
GMNS is looking for a Manager of Process Risk focused on ensuring control management is embedded in the daytoday operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units functional areas and geographies.
The Manager GMNS Process Risk Reduction will:
- Manage the implementation of a comprehensive process risk reduction strategy
- Facilitate alignment of risk reduction initiatives with the organizations overall risk management framework and business objectives.
- Provide insights on process risk issues and mitigation strategies
- Support identification and prioritization areas within BU processes that require risk reduction measures (e.g. assist in coordinating across First Line of Defense (1LoD) risk identification team)
- Execute on process risk reduction leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e. within BU or across processes that extend beyond the BU) issues that are of highest priority and/or most significant impact to the enterprise
- Assist in conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs) with a focus on the most common or highrisk issues and/or losses based on comprehensive methodology (e.g. comprehensive riskbased prioritization) to prevent recurrence and inform control design/ enhancement
- Support BU with design of controls and processes including modifications to enhance processes/controls to improve proactive risk mitigations
- Document control design effectiveness and help address thematic control gaps across processes/products
- Provide independent support for resolution of highrisk issues and conduct independent testing of issues to ensure complete & effective resolution
- Monitor and track the implementation of process changes ensuring they are effective in reducing risk and align with the risk appetite
- Document learnings from improving controls to elevate the process risk reduction capabilities within the BU and across the enterprise
- Foster a culture of risk awareness and ongoing improvement within the team and the broader organization.
- Support sharing insights better practices themes etc. across the enterprise
Required Qualifications:
- 3 Years experience in operational risk management (e.g. within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Strong project management communication and interpersonal skills
- Experience in process governance with an understanding of processes that align with policies regulatory frameworks and/or operational standards
- Proficient analytical and problemsolving skills with an ability to analyze data identify trends and evaluate risk scenarios effectively
- Advanced Microsoft Excel skills (ability to create Macros Slicers etc...)
Preferred Qualifications:
- Bachelors Degree in Finance Business Risk Mgmt. Data Analytics Industrial Engineering or related field; advanced degrees (e.g. MBA MSc) or certifications are advantageous
- Experience in at least one of the following:
- Identifying and prioritizing areas that require risk reduction measures
- Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact
- Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs) with a focus on the most common or highrisk issues and/or Operational Risk Events (OREs) based on comprehensive methodology (e.g. comprehensive riskbased prioritization) to prevent recurrence and inform control design/ enhancement
- Providing support for resolution of highrisk issues and conducting independent testing of issues to ensure complete & effective resolution
- Monitoring and tracking the implementation of process changes ensuring they are effective in reducing risk and align with the risk appetite
- Experience in financial services industry
ORMCM
Salary Range: $80000.00 to $155000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
We back you with benefits that support your holistic wellbeing so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial wellbeing support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique inperson culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of inoffice and virtual days) or fully virtually.
US Job Seekers Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Required Experience:
Manager
Employment Type
Full-Time
