Case Management Coordinator (OS2)
Case Management Coordinator (OS2)
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Job Description
Initial Posting Date:
05/20/2025Application Deadline:
06/03/2025Agency:
Department of Human ServicesSalary Range:
$3429 $4622Position Type:
EmployeePosition Title:
Case Management Coordinator (OS2)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Looking for a rewarding administrative role where you can showcase your multitasking skills Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the wellbeing of those we serve. If this sounds like something you would be interested in make sure to click the apply button and we cant wait to hear from you! Lets work together and make a difference in the lives of those we serve!
Our Office Specialists are a key player in providing clerical support to caseworkers and supervisors at the Child Welfare agency.
We are seeking a Case Management Coordinator (Office Specialist 2) to join our Albany Child Welfare team.
Summary of Duties
As a Case Management Coordinator you will:
Provide support to field staff agency staff foster resource families providers and the public.
Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare ORKIDS information system is correct.
Process records and ensure that all work within the unit complies with state and federal laws.
Cover all reception and phone duties as necessary within the team when needed.
Assist with all duties relating to the fleet vehicles.
Minimum Qualifications
Two years of general clerical experience that includes keyboarding word processing or other experience generating documents; OR
An associate degree in any field;OR
An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
- Previous experience in front desk reception duties showcasing effective communication and organizational skills
- Demonstrated ability to explain rules regulations and procedures related to a specific program or service to individuals
- Experience with utilizing computers for tasks such as data processing entry and verification of detailed information
- Demonstrated ability to effectively communicate with clients or customers to resolve conflicts and disputes
- Demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Note: The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Work Location: Albany Child Welfare Office
Travel: Occasional travel for meetings trainings and other case related activities. This includes required occasional overnight travel.
Hours: Monday Friday 8:00 AM 5:00 PM in office (Pacific Time).
This role involves handling sensitive topics related to trauma abuse and crises requiring a traumainformed approach that is essential to ensure a safe environment.
You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
Be prepared for stressful situations that require quick decisionmaking to ensure safety for yourself and others.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprintbased criminal records check.
A valid drivers license and acceptable driving record are required for this position.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
Required Experience:
IC
Employment Type
Full-Time
