drjobs Account Manager

Account Manager

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1 Vacancy
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Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for a seasoned Account Manager for our partner a fastgrowing SaaS company in the ecommerce analytics space. This is a unique opportunity to work at the intersection of technology data and retail driving measurable outcomes for top FMCG brands.

What Were Looking For:

  • 3 years of experience in SaaS Account Management Customer Success or ecommercerelated consulting roles.
  • Strong understanding of B2B SaaS especially within ecommerce or digital shelf analytics.
  • Proven track record in managing customer relationships from onboarding to renewal and upsell.
  • A consultative approach comfortable engaging senior stakeholders and translating business needs into strategic actions.
  • Excellent project management and prioritization abilities in fastpaced environments.
  • Strong communication negotiation and presentation skills.
  • Fluency in English is a must. Additional languages are a plus.

In This Role You Will:

  • Manage and grow a portfolio of mid to largesized clients.
  • Lead strategic onboarding efforts alongside a Technical Account Manager to ensure smooth product adoption.
  • Conduct regular business reviews and share insights that drive ecommerce performance.
  • Act as a trusted advisor proactively identifying risks and opportunities to advance client goals.
  • Collaborate with crossfunctional teams including Product Ops and Tech to ensure delivery excellence.
  • Drive upsell and renewal efforts to support revenue growth.
  • Contribute to internal process improvements to scale customer success efforts.

Employment Type

Full Time

Company Industry

About Company

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