Technology Technician II
Technology Technician II
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
Qualifications: Associates degree or graduate of a technical school in a related field two years experience in computer and peripheral support. CompTIA A certification preferred.
- Strong knowledge of computers and related technologies
- General knowledge of components of local area networks
- Understands mechanical electronic and computer principles as applied to the repair and maintenance of computers and peripherals
- Ability to troubleshoot standard electronics devices and classroom audiovisual technology
- Ability to communicate effectively with all levels of end users
- Ability to establish and maintain effective working relationships
- Strong customer satisfaction values required
Responsibilities:
- Will be the primary support person for schoolbased software and hardware needs traveling to school locations regularly.
- Utilizes the department ticket system to assess monitor and schedule schoolbased technology workload.
- Primary support on schoolbased software and databases assisting in upgrades and routine maintenance.
- Lead technician for audiovisual classroom technology; diagnosing repairing installing and managing the districts inventory.
- Provides senior level assistance to the Level I technical support staff.
- Assists with the installation of hardware software and related peripherals under the supervision of the Director of Technology or Wide Area Network (WAN) Engineer.
- Will cross train as needed with Senior Technician and be the secondary support person if the Senior Technician (Tech III) is not available.
Required Experience:
IC
Employment Type
Full-Time
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