Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Service Advisor Join the CAPITAL Team
Are you a problemsolver who enjoys helping people and keeping things running smoothly CAPITAL CHEVROLET of SHALLOTTE is looking for acustomerfocused Automotive Service Advisor to be the vital link between our customers and our skilled technicians.
As a Service Advisor youll be the goto expert for customers seeking maintenance and repair services. From scheduling appointments to explaining recommended work youll ensure every customer feels informed confident and cared forbecause at Capital Chevy we dont just fix vehicleswe build trust.
What Youll Be Doing:
Greet customers warmly and listen carefully to their vehicle concerns.
Assess service needs and recommend repairs and maintenance clearly and honestly.
Schedule appointments and coordinate with the service team to manage workflow efficiently.
Keep customers updated on service progress pricing and timing.
Collaborate closely with technicians to ensure timely and accurate repairs.
Handle customer questions or concerns with professionalism and urgency.
Keep your workspace organized and uphold all safety and cleanliness standards.
Jump in to assist with other duties as neededteamwork makes the shop work!
What Were Looking For:
Experience as a Service Advisor or in a related customer service role in the automotive industry.
Solid knowledge of automotive systems diagnostics and repair procedures.
Strong communication skillsyoure approachable clear and empathetic.
Techsavvy with the ability to use scheduling estimating and invoicing software.
A valid drivers license and clean driving record.
Must pass a preemployment background check.
A team player who thrives in a fastpaced serviceoriented environment.
Compensation & Benefits:
Competitive pay
Health insurance options
Paid Time Off (PTO)
401(k) with company match
Opportunities for growth within the Capital Auto Group
A positive inclusive and supportive team culture
AtCapital Auto Group we believe every team member plays a key role in creating an exceptional customer experience. Were proud to be an equal opportunity employer and committed to building a diverse welcoming workplace for all.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
