Project Engineer - Managed Services Provider
Project Engineer - Managed Services Provider
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75000 - 160000
1 Vacancy
Job Description
As the Project Engineer you will be responsible for building your own day around client meetings project scoping & delivery of multiple concurrent projects.
You will focus on presales designing planning and deployment of infrastructure projects for our clients.
Main Duties & Responsibilities
- Working with relevant stakeholders to design solutions using the IT&C product/service stack (Microsoft Cloud/Azure Sophos Datto HPE Aruba)
- Provide presales design consulting and assistance to Technical Account Managers and Sales team
- In collaboration with key team members ensure the project delivers a smooth transition to frontline and operational support teams so that impacts to service delivery and other activities are minimised
- Build project plans manage and deliver projects
- Final (L3) support escalation point for client requests and support team
- Providing all levels of support services via ConnectWise Manage PSA & RMM Systems
- Document clients infrastructure and business systems in ITGlue
- Train & mentor IT&C Group Support and Project team (training through ticket escalation)
- Maintaining vendor certifications (e.g. Microsoft Sophos Datto to name a few)
Requirements
- Proven experience in managing the endtoend delivery of concurrent complex IT projects including planning scheduling and resource management
- Proven experience migrating business systems to the Microsoft 365/Azure ecosystem
- Proven experience migrating business systems to onpremise Windows servers when needed
- Proven experience managing people/teams for the purpose of project delivery
- Previous experience in an MSP project delivery role is essential (min. 5 years)
- Microsoft 365 ecosystem (setup of new tenants migration projects etc)
- Microsoft Azure infrastructure (design and deployment)
- Microsoft Intune/Defender (design and deployment)
- Windows Server (design and deployment)
- Highlevel understanding of Networking Technologies (DHCP/DNS/LAN/VLAN/WLAN/WAN)
- Experience with Antivirus/XDR Technologies (Sophos/Microsoft Defender XDR desirable)
- Strong documentation skills
- Ability to communicate technical and nontechnical concepts to a wide range of stakeholders
- Experience with ConnectWise PSA/RMM/Project setup preferred
- Ability to build team culture focused on a successful delivery
Benefits
- Very competitive salary
- Meal rice and transportation allowances
- Annual appraisal and bonuses
- Vacation and sick leaves
- Strictly 8hour workday
- Comprehensive health plan for you and your loved ones
- Incentivedriven working atmosphere
- Healthy and conducive work environment with progressive and innovative management culture
- Limitless opportunities to enrich your skills acquire new experiences work with the best and advance your career
- Direct supervisor exposure to top industry experts in various disciplines at strategic companies
- Opportunity to travel both local and overseas for business trips
Proven experience in managing the end-to-end delivery of concurrent complex IT projects, including planning, scheduling, and resource management Proven experience migrating business systems to the Microsoft 365/Azure ecosystem Proven experience migrating business systems to on-premise Windows servers when needed Proven experience managing people/teams for the purpose of project delivery Previous experience in an MSP project delivery role is essential (min. 5 years) Microsoft 365 ecosystem (setup of new tenants, migration projects, etc) Microsoft Azure infrastructure (design and deployment) Microsoft Intune/Defender (design and deployment) Windows Server (design and deployment) High-level understanding of Networking Technologies (DHCP/DNS/LAN/VLAN/WLAN/WAN) Experience with Antivirus/XDR Technologies (Sophos/Microsoft Defender XDR desirable) Strong documentation skills Ability to communicate technical and non-technical concepts to a wide range of stakeholders Experience with ConnectWise PSA/RMM/Project setup preferred Ability to build team culture focused on a successful delivery
Employment Type
Full Time
