Administrative Assistant
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Job Description
Position Summary:
NN Rent a Car is seeking a proactive and highly organized Administrative Assistant to support our daytoday operations. The ideal candidate will play a key role in ensuring smooth internal processes maintaining documentation coordinating with departments and providing exceptional customer and staff support.
Key Responsibilities:
Office Administration:
Manage incoming calls emails and correspondence.
Handle document preparation filing and data entry.
Maintain office supplies inventory and place orders when necessary.
Coordinate schedules appointments and meetings.
Customer Service Support:
Assist with reservation handling and client followups.
Greet and support walkin customers.
Address client inquiries and escalate issues when required.
Fleet and Operations Support:
Assist with vehicle checkin/checkout documentation.
Update vehicle availability and maintenance logs.
Coordinate with the operations team to track repairs and insurance renewals.
HR and Finance Coordination:
Maintain employee attendance and leave records.
Support payroll data collection and petty cash reconciliation.
Assist with basic accounting entries and invoice preparation.
Digital and CRM Tasks:
Update records on Wheelsys/Zoho CRM (or any designated platform).
Help generate reports as required by management.
Support marketing and loyalty program campaigns with administrative tasks.
Requirements
Required Qualifications:
Proven experience in administrative roles preferably in car rental or service industry.
Strong organizational and multitasking skills.
Proficient in Microsoft Office (Word Excel Outlook) and general tech savviness.
Excellent verbal and written communication skills in Arabic and English.
High attention to detail and problemsolving abilities.
Ability to work under pressure and meet deadlines.
Preferred Skills:
Familiarity with car rental software (e.g. Wheelsys Odoo Zoho).
Customer service or receptionist experience is a plus.
Basic knowledge of accounting procedures.
Employment Type
Full Time
