Front Office and Reservations Manager - Boutique Hotel
Front Office and Reservations Manager - Boutique Hotel
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Job Description
This role is perfect for an ambitious and guestfocused hospitality professional with previous experience as a Front Office Manager or Supervisor looking to take the next step in their career. You ll be someone who thrives in a boutique hotel environment where personal service attention to detail and a handson approach make all the difference.
You ll have a natural flair for leading a team strong organisational skills and the confidence to take ownership of both the front office and reservations operations.
- Manage the day to day operations of the Front Office / Reception Department / Back Office Department
- Staff Training & Development
- Manage Group / Tour / Golf / Corporate Reservations
- Work closely with hotel Revenue Manager & Marketing Team on sales drivers for accommodation
- Manage 3rd Party Websites
- General Front Desk / Reception Duties
- 2 Years Experience in a similar role within a 3/4* hotel is essential
- A good knowledge of OTA extranets channel manager and CMS would be an advantage
- Working knowledge of the Hotsoft System would be desirable though not essential
- Excellent Customer Care & Communication Skills
- Excellent People Management Skills.
- Strong Leadership Skills.
- Ability to work on own initiative and as part of a team.
Reception, Food & Beverage, Hotel
Education
Reception
Employment Type
Full Time
