Senior Merchandising Operations Program Manager
Senior Merchandising Operations Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Our Opportunity:
At Chewy we are building a Retail Operations team to become the most trusted and convenient destination for our pet partners to conduct business and are looking for a Sr. Program Manager in either our Plantation FL Boston MA or Bellevue WA locations. This role will be owning Assortment Operations Business Dev and New Assortment Onboarding programs. Does this sound like you If so we would love to hear from you! Come run with the Pack!
What Youll Do:
- Develop process and KPIs for collecting feedback identifying solutions and launching process improvements across the endtoend business development and new assortment onboarding
- Develop an Assortment Ops program roadmap that ensures we are prioritizing speed to market goals and onboarding new SKUs efficiently.
- Develop multiple mechanisms to scale speed to marketing including (but not limited to) WBR reporting weekly new item oboarding etc.
What Youll Need:
- Minimum 57 years of experience in a fastpaced setting or similar Customer Service or Partner Success environment directly managing multiple crossfunctional programs.
- Experience leading and coordinating product merchandising and operations relationships.
- Proficient in using project management software tools (Smartsheet PowerPoint Word Confluence JIRA Oracle CRM etc.) to lead and optimize process workflows including maintenance of key project details and data points.
- Proven ability to use analytical innovative and quickonyourfeet thinking to adapt workback plans while still delivering on time.
- Demonstrated track record of gaining trust and respect by consistently illustrating sound critical thinking skills and maintaining composure in ambiguous situations.
- Excellent attention to detail effective negotiation and problemsolving skills.
- Great teammate passionate about motivating and/or mentoring Team Members encouraging a positive team environment and culture
- Bachelors degree in Communications Learning and Development Operations or related field.
- Travel is expected 10% of the year.
Required Experience:
Manager
Employment Type
Full Time
