Senior Healthcare Analytics Manager
Senior Healthcare Analytics Manager
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Job Description
Our Opportunity:
Chewy is looking for a Senior Analytics Manager to join our Healthcare Analytics Team based in Bellevue WA. In this role you will own and develop analytics infrastructure tools and analyses which directly impact customerfacing products and features. You will achieve these goals by defining analytics requirements and delivering results in collaboration with Payments and Gift Cards orgs along with other crossfunctional teams.
The ideal candidate demonstrates outstanding skills analyzing large data sets partnering with business customers and turning analyses into actionable insights. This individual is highly proficient in developing and driving crossfunctional project plans while being able to operate with minimal direction from leadership. Strong written and verbal communication skills are required as this role will lead analyses share findings with business teams and drive strategies that promote favorable financial and customer experience outcomes. Does this sound like you If so we would love to hear from you! Come run with the Pack!
What Youll do:
- Partner with Payment & Gift Cards senior leadership and crossfunctional teams to develop and implement a comprehensive analytics strategy that improves payments & gift cards operations.
- Partner with business and product owners to document requirements design experiments and own analytics for multiple customerfacing feature launches and tests
- Lead crossfunctional payments and gift card programs leading all aspects of data product development and ensuring alignment and accountability across business engineering and operational teams
- Collaborate with finance product operations and engineering teams to define and track key performance metrics conduct root cause analyses and proactively find opportunities to drive continuous improvement
- Combine multiple data sources including payments clickstream and customer transactional data to build tools that enable improvements in customer experience and financial outcomes
- Collaborate with Tech Product and data engineers to anticipate drive and communicate data infrastructure changes across enterprise data sets
- Independently find opportunities for application of advanced analytical solutions ultimately deploying these solutions independently
- Mentor entry level business analysts
What Youll Need:
- Bachelors degree in a quantitative field such as Finance Math Statistics Economics or a related degree with analytics and quantitative emphasis.
- Minimum 6 years of related work experience using data and analytics
- Strong communication skills with proven track record to translate large data sets into clear written analyses with specific business recommendations
- Proficiency in SQL and statistics
- Advanced Excel skills
- Strong data visualization skills using software such as Tableau Power BI etc
- Proven experience independently leading crossfunctional projects delivering results on tight timelines
- Familiarity with Ecommerce payment processing cost of payments gift card issuance and redemption and associated KPIs
- Detailed understanding of Financial KPIs P&L statement and accounting principles
- Outstanding attention to detail
- Ability to operate in ambiguous environments with speed and dedication
- Ability to travel up to 10% of the time
Bonus:
- Ecommerce or Retail experience leading payment operations and gift card program management strategies
- Masters or equivalent advanced academic degree
- Project Management Certification
- Advanced technical skills using R Python or other programming languages
- Data modeling experience in Merchandising Finance Retail/Ecommerce Payments
Required Experience:
Manager
Employment Type
Full Time
