IT Systems Administrator
IT Systems Administrator
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Job Description
Iterative Health is a healthcare technology and services company on a mission to advance gastrointestinal care through relentless innovation. With deep expertise in artificial intelligence and clinical research we empower healthcare professionals to provide consistently highquality colorectal cancer screenings and support clinical research teams and study sponsors to expand and accelerate patient access to novel therapeutics.
What youll be doing: In this role you will provide comprehensive technical support across our organization managing our hybrid IT environment and ensuring smooth operations for both internal teams and client sites. You will be responsible for maintaining our technology infrastructure administering cloud services and supporting security and compliance requirements in our regulated healthcare environment.
Key Responsibilities:
- Desktop & Client Support
- Deliver front line desktop support for a combination of Windows and Mac workstations
- Document and remediate technology environments in new client sites
- Maintain inventory of technology assets and technical documentation in support of audit and regulatory reviews
- Support business technology operations onsite at the Cambridge MA headquarters
- Cloud & Identity Management
- Maintain and enhance Microsoft365 services (SharePoint Intune OneDrive Outlook)
- Maintain and enhance Google Workspace services (Gmail Meet Drive Cloud Identity)
- Maintain and enhance Okta identity services
- Experience with troubleshooting and deploying applications leveraging Single Sign On protocols (SAML OIDC OAuth SCIM)
- Systems Administration
- Administer storage infrastructure such as file shares SaaS platforms and onpremise storage appliances
- Manage MDM platforms for iOS Android Mac & PC platforms
- Collaborate cross functionally as needed to support line of business applications maintain infrastructure and document SOPs needed by the business
- Occasional afterhours work may be required along with oncall rotation
Required skills:
- 3 years working in a Hybrid Cloud Windows and Mac environment
- Deep understanding of fundamental networking and enterprise technologies like DNS SSL TCP/IP networking security best practices disaster recovery and business continuity
- Familiarity with AWS services and design concepts
- Ability to work independently
- Strong problemsolving and communication skills
- Experience supporting regulated technology environments
Preferred skills:
- Bachelors degree in Computer Science Information Technology or a related discipline or equivalent work experience
- Experience working in an MSP environment
- Azure administration experience
- Familiarity with HIPAA working in FDA regulated environments biotech or clinical experience
- Familiarity with Agile project methodologies
- Experience in healthcare technology settings
Some of our benefits include:
- Vision/Dental/ Medical Insurance
- Life/Disability Insurance
- Parental Leave
- Stock Options
- Flexible Work Hours
- Unlimited Paid Time Off
At Iterative Health were actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture and by extension hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you please contact
Required Experience:
Unclear Seniority
Employment Type
Full Time
