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Under general supervision performs a variety of skilled work activities in the operation and maintenance of a recreational historic or natural resource park; interprets natural features of the area or historic objects /artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.
Infrastructure & Amenities:
Performs general tasks necessary to ensure proper working order and condition of park buildings equipment infrastructure and amenities
Public & Staff Safety:
Promote the safety of park visitors and enforce Park rules and protect Park resources
Confers with local officials and law enforcement officers
Utilizes a twoway radio communications system
Customer Service:
Provide customer service by phone and in person and respond to public inquiries about park hours accommodations and reservations
Hosts visitors
Cash Handling:
Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases
Maintenance:
Perform general maintenance duties in the areas of plumbing carpentry landscaping equipment operations minor electrical and other similar tasks
Water Compliance/Reporting:
Under direction execute the daily activities necessary to ensure the safe operation of the water & wastewater operations at Buckskin Mountain/River Island
Records and completes all necessary reports concerning Buckskin Mountain/River Island Water & Wastewater operations
Documents records and submits records and reports within established requirements
Knowledge:
Techniques for display and interpretation of objects artifacts and general resources to visitors
Principles and processes for providing customer and personal services
Water and wastewater treatment equipment and practices
Park rules fees and revenue functions
General office procedures
Skill:
Public relations and information dissemination active listening service orientation and critical thinking
Basic water and waste operations techniques
Driving and operating automatic equipment
Ability:
Perform procedures associated with water and wastewater treatment
Deescalate upset or noncompliant visitors
Oral and written communications
Interpersonal relationships
Perform math calculations
First aid techniques
Two years of experience equivalent to a Park Ranger Specialist or three years of work experience in customer service library or museum work or a Bachelors degree in Park Management Forestry Natural Resources Management or a closely related field
Any combination of training and experience that meets knowledge skills and abilities may be substituted
Must possess and maintain a current Arizona Drivers license appropriate to assignment
Within six months of hire possess and maintain CPR/First Aid certification
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling
Requests should be made as early as possible to allow sufficient time to arrange the accommodation
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer
Full Time