Generator Service Technician, Generator Services Team

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Generation Service Technician has safety customer satisfaction and business responsibilities within data center operations. The person in this role is responsible for identifying troubleshooting diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. As both a technical expert and primary customer support liaison the Generator Service Technician is responsible for maintaining consistent communication with clients to ensure an exceptional customer experience while maximizing data center availability. All necessary tools and equipment will be provided by AWS.




Key job responsibilities
* Adhere to and promote all company safety protocols maintaining a clean organized and hazardfree work environment.
* Actively engage in accident prevention initiatives and contribute to ongoing safety improvement efforts to foster a culture of workplace safety
* Travel within an assigned region to designated sites and perform professional quality field service repairs consistent with company standards
* Keep Generator Service Manager continually apprised of current priorities to assist in answering customer questions and problems when necessary
* Action requests for procurement of needed materials to perform assigned duties
* Document detailed complete and correct descriptions of all repair operations performed
* Accurately record time expenses and mileage
* Lift up to 40 lbs; pushing and pulling a maximum force of 40 lbs
* Wear all Personal Protective Equipment (PPE) as required and provided by AWS
*Must have or be able to obtain and maintain a DOT Medical Card upon hiring.



About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.


* High School Diploma or equivalent
* 2 years working directly with generator systems
* 2 years troubleshooting and repairing power generation equipment using standard safety procedures


* 2year technical training program completion or completion of a 3 year apprenticeship
* Trained on industrial power generation equipment
* Knowledge of engines generators and load transfer equipment
* Demonstrate technical knowledge of electrical generator systems and related engine mechanical failures.


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.