Service Delivery Analyst
Service Delivery Analyst
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$ 53991 - 86811
1 Vacancy
Job Description
R1 is the leading provider of technologydriven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.
As our Service Delivery Analyst you will interact daily with our Customer Operations and Central Operations teams. You will be expected to leverage your revenue cycle expertise to help identify opportunities to minimize defects and improve process outcomes while demonstrating an ability to produce customerready deliverables and solid judgement when solving problems. You will leverage data analysis to identify opportunities for process improvements and client success while presenting findings to our customers to ensure understanding and alignment. In this role you will also contribute to our growing organization as a thought leader helping to improve the R1 RCM (R1) solution and inform our strategy. The Analyst Service Delivery is also responsible for supporting a high touch relationship with client counterparts and leadership building and mentoring a high performing team and being a liaison between internal operations and client teams.
To thrive in this role you must have attention to detail be organized and conduct basic analysis of the data.This is truly an exciting time of transformation and provides tremendous opportunity for lasting impact.
Heres what you will experience working as a Service Delivery Analyst:
Hybrid role 3 days in the office
Run reports when needed supporting Customer Operations Analytics
Account reviews to 1) learn revenue cycle more deeply; 2) be able to suggest trends/opportunities
Clearly articulate trends/opportunities
Quality check of metrics/reports
Responsible for specific action plans and followups
Ability to think creatively be analytically minded objective and independent
Required Skills:
23 years of Revenue Cycle experience or professional experience demonstrating progressive responsibility
Shared Services and/or Operations experience
Bachelors degree or equivalent experience preferred
Proficiency in Excel PowerPoint Snowflake Power BI and SQL queries/knowledge
The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us atfor assistance.
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Required Experience:
IC
Employment Type
Full-Time
