Sr Adjuster

Job Title: Senior Workers Compensation Adjuster

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.

Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Overview:

It is the responsibility of a workers compensation claims adjuster to receive and organize all documents related to the employee and the injury in order to make a determination regarding the claim. Workers compensation claims adjusters abide by company guidelines when making claim determinations.

This role requires excellent communication and customer service skills strong motivation and works in a team environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

Investigates and maintains workers compensation claims. Reviews and evaluates coverage and/or liability. Secures necessary information (i.e. reports policies releases statements or other documents) in the investigation of claims.

Works toward the resolution of claims files and attends arbitrations mediations or trials as necessary. Takes full charge of claim from start to resolution.

Will affect settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.

Ensures that claims payments are issued in a timely and accurate manner.

Ensures compliance of claims handling pursuant to all state legal statutory and regulatory bodies to comply with all company procedures and requirements.

Maintains a diary to follow claim progress on all claims.

Must obtain state adjusting licenses where required.

Qualifications:

35 years of experience handling workers compensation claims experience.

State specific licensing workers compensation

Familiarity with state and federal workers compensation laws and regulations

Multiple jurisdiction experience is preferred.

Candidates will be required to have strong skills in customer service verbal and written communications time management and organizational skills.

Great attention to detail

Must demonstrate an ability to work independently.

Must demonstrate a strong knowledge of computers and software.

Must have experience in adjusting in MN claims and other states is a plus

Communication Skills:

Effective with making complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge Listens effectively Clearly expresses ideas recommendations etc. in writing

Technical Expertise:

Complete understanding of all Microsoft Office applications relevant for their area and navigates large volumes of loss data and creates presentable summaries. Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of formulas and equations. Ability to apply concepts such as fractions percentages ratios and proportions to practical situations. Reviews loss information to identify basic trends and recommendations. Handles multiple assignments and schedules accordingly in order of importance

Customer Service:

Responds timely and consistently with all communication Builds credibility with internal and external customers Creates customer satisfaction by demonstrating the value of risk management Familiar with the company tools and is comfortable reviewing with all levels of management

Physical Capabilities:

Physical Work Demands:

Seeing/General and Close Vision

Hearing/Listening

Clear Speech Complete

Touch: Dexterity Hand Finger Repetitive Key Typing

Lifting up to 10 pounds

Pushing and Pulling

Bending

Sitting

Work Environment/Hours

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

The noise level in the work environment is usually moderate.

Team Environment

Verbal Contact with Others

Standard Work Hours: MonFri 8:30a5p (37.5 Hours per week) Additional hours will be worked based on business needs

Physical Demands

While performing the duties of this position the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger handle or feel objects tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl.

The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision distance vision color vision peripheral vision and the ability to adjust focus.

Travel

Travel is primarily local during the business day although some outofthearea and overnight travel may be expected to attend sales conferences.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.