Veterinary Referral Coordinator
Veterinary Referral Coordinator
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Job Description
If you are a current associate you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Specialty Emergency Pet Hospital is looking for an experienced Part Time Weekend Specialty Referral Coordinator to join our team!
Are you an excellent customer service professional
Do your peers turn to you for advice guidance comfort and support
Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals
If you are seeking an opportunity with a team that inspires growth working in a collaborative environment we want to hear from you.
A Referral Coordinator ensures the effective client focused management of all referrals for the assigned service(s). As a Veterinary Referral Coordinator you will serve as the primary point of contact for referred clients managing their referral from originating appointment through close of case.
Shift Details: Friday Saturday Sunday from 8am 2pm
As a BluePearl Veterinary Referral Coordinator:
You schedule new appointments for the assigned specialty ensuring DVM(s) have record of new appointments.
You resolve any caserelated concerns prior to appointment.
You maintain assigned specialty service(s) email and follows departmental email triage procedures.
You gather pertinent information to ensure client understands financial obligations.
You act as primary point of contact for clients and potential clients in their assigned specialty service(s).
You perform postprocedural and postsurgical phone call follow up with clients.
You receive process and fill prescription requests with DVM approval for assigned specialty services(s)
You work with primary DVMs regarding requests and routine questions.
You provide primary care DVMs bloodwork/test results to keep them informed regarding referred clients.
You ensure necessary communication regarding treatment is provided timely and documented appropriately.
You provide support to clinical staff in order to facilitate the administrative components of clinical referrals for various services.
Why BluePearl
Our passion is pets. We offer discounts to our associates for pet treatments procedures and food.
We encourage you to grow with us. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health our associates have endless opportunities to advance in his/her career.
In order to transform and lead the industry through innovative quality medicine and care we understand the importance of continuous learning. We offer annual continuing education allowance free continuing education sessions our own BluePearl University for training and our clinicians have access to over 2000 medical journals.
A regional licensed social worker who can provide guidance advice and tips/tricks on how to maintain a healthy lifestyle while working in a fastpaced emergency and specialty care environment.
We promote a familylike culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race color national origin religion creed sex age disability genetic information marital status citizenship status sexual or affectional preference or gender identity or expression protected veteran status or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Required Experience:
IC
Employment Type
Full-Time
