Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (Cloud Computing). With AWS you can requisition compute power storage and many other services gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
Developers all over the world rely on our storage compute and virtualized services. Our success depends on our worldclass selling and field teams and these teams rely on the AFX (AWS Field Experiences) Infrastructure and Personalization team to power their activities. Were handling massive scale providing data that drives the AWS business internally and delivering products and services to help our Amazon Web Service selling teams marketing groups and customers. Were looking for a Software Development Engineer to design and deliver solutions making it simpler for our field team to manage maintain and operate at scale we should provide products and solutions that help give our talented selling and marketing teams superpowers that let them focus on the customer and helping them drive their business.
As a Software Development Engineer in the AFX (AWS Field Experiences) Infrastructure and Personalization team youll have a unique opportunity to shape the development of our services and positively affect our customers through our talented field team. Youll be chartered with creating and operating services that collect and store metrics at internet scale deliver critical capabilities to the field and embed operational knowledge and encode best practices into everything we do. In addition as part of the broader AWS organization you will have the opportunity to influence the broader cloud strategy for Amazon.
In your first few months with AFX Infrastructure and Personalization youll:
Design and deliver internet scalable flexible and integrated set of solutions for our selling team. This includes both firstparty and thirdparty solutions.
Create and manage application stacks across several domains including personalized dashboards Slack apps telemetry analytics planning and performance management.
Develop tools to accelerate contracting speed planning cycles and operations correlate metrics and set meaningful targets.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.
3 years of noninternship professional software development experience
2 years of noninternship design or architecture (design patterns reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
3 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
Bachelors degree in computer science or equivalent
Passion for customer experience and usability including successful delivery of customer selfservice tools and automated management/optimization of services and a strong services orientation
AWS product experience and development on the AWS platform
Experience mentoring/training the engineering community on complex technical issues
Meets/exceeds Amazons leadership principles requirements for this role
Meets/exceeds Amazons functional/technical depth and complexity for this role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129300/year in our lowest geographic market up to $223600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.