Senior Retirement Benefits Specialist
Senior Retirement Benefits Specialist
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$ 66106 - 80346
1 Vacancy
Job Description
The Position
This is a continuous filing exam. Next filing cutoffs are at5:00 pm on: 5/30/25 6/30/25 7/30/25 (final)Under general supervision the Senior Retirement Benefits Specialist leads plans schedules and oversees the work of Retirement Benefits Specialists while performing the same and/or more difficult duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies procedures and job expectations; and provides training to staff.Examples of Knowledge and Abilities
Knowledge of
- Principles and practices of leadership mentoring and training
- Applicable federal state and local laws codes and regulations including 1937 Act Retirement Law
- Operational characteristics services and activities of assigned programs and functions
- Office procedures methods and equipment including computers and applicable software applications such as word processing spreadsheets databases and other specialized applications related to area of assignment
- English usage spelling grammar and punctuation
- Advanced customer service principles and practices
- Information gathering and interviewing techniques
- Research methods
- Accounting principles including mathematical calculations
- Lead and train Retirement Benefit Specialist staff
- Plan coordinate assign and review the work of staff
- Provide work direction and instruction
- Research and evaluate work problems and recommend solutions
- Develop maintain and promote cooperative effective working relationships with others
- Communicate clearly and concisely both verbally and in writing
- Interpret and apply applicable federal state and local laws codes and regulations
- Apply customer service skills including the identification of customer needs and follow up to ensure customer commitments have been met
- Effectively audit and indentify discrepancies in retirement benefit calculations data and information
- Listen and communicate effectively to identify and address member needs
- Work independently and in a teamoriented environment
- Independently draft correspondence
- Understand interpret analyze and apply 1937 Act rules and regulations
- Prepare complex calculations with speed and accuracy
- Organize and prioritize work and meet deadlines
Employment Qualifications
Minimum Qualifications
Three years of fulltime paid experience which included: 1) describing rules regulations policies and procedures to customers and/or the public and 2) processing benefits and services in a pension retirement financial services benefits administration or accounting field.Note: If the word experience is referenced in the minimum qualifications it means fulltime paid experience unless the minimum qualification states that volunteer experience is acceptable. Parttime paid experience may be accumulated and prorated to meet the total experience requirements.
GENERAL QUALIFICATIONS
Criminal History and Background Check:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82602 Personnel Policies and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidates ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks credit history checks Social Security Number verification professional license/registration verification military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.
License Requirement:
A valid California Driver License Class C or higher may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a casebycase basis.
Probationary Period
The probationary period for this classification is six (6) months.Application and Testing Information
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cutoff date. Clickhereto apply.
County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street Room 4667
Sacramento CA 95814
Phone (916); 711 California Relay Service
InterOffice Mail Code: 094667
- Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cutoff date.
- Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cutoff date.
- Your application should highlight all relevant education training and experience and clearly indicate how you meet the minimum qualifications for the position as of the cutoff date.
- Application information must be current concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
- A resume may be included with your application however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIRE
Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked Supplemental Questions. Please be descriptive in your response.
Note:Responses of See Resume or See Application or copy and paste of work experience are not qualifying responses and will not be considered.
- Supplemental Questionnaires must be submitted by 5:00 p.m. on the cutoff date. Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cutoff date.
- The supplemental questions are designed to elicit specific information regarding a candidates experience education and training. Responses should be consistent with the information on your application and are subject to verification.
- Please provide place of employment pertinent dates and concise descriptive and detailed information for each question.
- If a job included responsibilities applicable to several questions separate the different functions of the job to answer all the questions completely.
- Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
- If you have no experience write no experience for the appropriate question.
- For many individuals it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
- If the Supplemental Questionnaire is used in the Formula Rate exam failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire the candidates application and/or attachments will not be reviewed therefore a candidates responses to the questions should be accurate thorough detailed and complete.
FORMULA RATE EXAMINATION (Weighted 100%)
All candidates meeting the minimum qualifications by the cutoff date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance level recency progression and quality of candidates education training and experience. The candidates application or other materials will not be included in this examination. Therefore the candidates responses to the supplemental questionnaire should be thorough detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONS
Clickherefor Frequently Asked Questions (FAQs)
For information regarding County jobs:
Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives backgrounds abilities and diverse dimensions of our employees and residents. Through transparency courage innovation and trust we are committed to advance equity and transformational change.
We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process please contact our Disability Compliance Office at orCA Relay 711.
Required Experience:
Senior IC
Employment Type
Full-Time
