Principal Technical Support Team Analyst
Principal Technical Support Team Analyst
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Job Description
Position Description
Serco is seeking a Principal Technical Support Team Analyst to join our team at Gowen Field near Boise Idaho supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP). This is an exciting opportunity to provide critical technical training and support to military units preparing for mission command operations.
In this role you will:
- Supervise a team of qualified technical personnel to train and assist unit staff in establishing and maintaining tactical command post shelters power generation/distribution and the integration of Mission Command Information Systems (MCIS).
- Train and provide technical support to establish command post networks and tactical communications equipment.
- Install operate integrate and troubleshoot communications systems application configurations network addresses and perform system maintenance and upgrades.
- Apply security updates as needed and ensure readiness support at the Mission Training Complex (MTC) or at the Training Unit Commander (TUC) point of need.
Qualifications
Qualifications
- Bachelors degree with a minimum of 9 years of experience with military training and training support or
- Masters degree with a minimum of 7 years of experience with military training and training support.
- Must possess an active U.S. Department of Defense (DoD) Secret security clearance.
- Must have analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) integration in support of Mission Command Training.
- Must possess strong background with integration of various MCIS including CPCE Advanced Field Artillery Tactical Data System (AFATDS) Air and Missile Defense Workstation (AMDWS) Tactical Airspace Integration System (TAIS) Global Command and Control System Army (GCCSA) Joint Automated Deep Operations Coordination System (JADOCS) Command Web Tactical Messaging WAVE and Joint Battle Command Platform (JBCP).
- Must have a working knowledge of simulation systems including Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS).
- Must possess IAT Level II certification.
- Must be able to travel as needed (up to 25% of the time).
- Must be able to work onsite at Gowen Field near Boise Idaho.
To be successful in this role you will have:
- Proven leadership experience supervising technical military personnel.
- Strong technical integration skills with command post and communication systems.
Additional desired experience and skills:
- Digital Master Gunner qualification.
- Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons.
If you are interested in supporting and working with our military and sailors and a passionate Serco team submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group plc. In North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk atoption 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a governmentissued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
Required Experience:
Staff IC
Employment Type
Full-Time
