Direct Support Professional - ILS San Jose

At Options For All (OFA) fulltime employees are eligible for 100% COMPANY PAID medical dental and vision benefits. Qualifying dependents are eligible for 100% COMPANY PAID dental and vision benefits as well as 50% COMPANY PAID medical coverage.Coverage is effective on your first day of hire!

We are currently seeking a Direct Support Professional to work with our consumers while gaining experience across several of our programs and work with an experienced team that loves what they encourage applications from all communities including black indigenous people of color LGBTQIA women neurodiverse and people with disabilities.

POSITION SUMMARY

Under direct supervision of an Area Manager and with direction from a Case Manager the Direct Support Professional (DSP) provides support and instruction to clients with Intellectual and/or Developmental Disabilities (I/DD) in one or more of OFAs Independent/Supported Living Skills (ILS/SLS) Community Engagement (CE) Tailored Day Service (TDS) and/or Supported Employment programs. The DSP collaborates with their clients their clients caregiver or guardian (as necessary) and OFA program management on the clients goals/objectives and development and support plans. The DSP develops community resources and activities for client engagement and fosters opportunities for learning and integration in the community. The DSP enthusiastically embraces OFAs inclusive culture and personcentered values and takes pride in delivering the highest quality service to clients.

OBJECTIVES OF THIS POSITION

• Provide reliable exceptional and effective support to OFA clients in community settings at their home and/or at job/volunteer sites inperson and/or virtually
• Model appropriate behavioral and functional life skills for program clients
• Provide support and instruction to enhance each clients ability to achieve individual goals and reach maximal independence
• Serve as liaison between parents care providers employers and community partners relaying important information/updates to program management
• Maintain the health safety and wellbeing of program clients at all times

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide support supervision motivation and instruction to clients in the community at home at job sites and during activities inperson and/or remotely/virtually (when requested by client and approved by your Area Manager)
• Develop daily and weekly activity and support schedules for program clients that are age appropriate. This may include on the job support household maintenance money management academic support access and use of community resources meal planning and preparation health and safety grooming and hygiene support functional skills and activities necessary for daily living
• Intervene and diffuse escalating behavioral situations as necessary using nonviolent crisis intervention methods prioritizing the safety of clients and staff
• Provide Clients with selfhelp needs including support in the areas of eating restroom support and personal hygiene
• Provide quality service that is customized to each clients needs and goals according to the personcentered service model adjusting to unique support needs
• Develop creative approaches to deliver program activities and curriculum outlined in each clients Individual Support Plan (ISP) and/or Positive Behavioral Intervention (PBI) plan
• Implement appropriate level of intervention for clients skill development (I.e. prompting cues fading reinforcing redirecting)
• Conduct monthly safety drills and engage clients participation
• Maximize daily weekly and monthly billable support time as assigned by the Area Manager and/or Case Manager
• Build and maintain effective relationships with clients families employers and stakeholders
• Complete all required documentation and reports. This includes (but is not limited to) accurately tracking and reporting service hours details of activities and progress on goals in daily case notes for clients.
• Provide written observations and feedback on ISP goals semiannual reports Personal Future Plans and Positive Behavioral Intervention plans as assigned by supervisor
• Document progress toward achievement of clients goals and objectives
• Effectively relay issues and concerns to program management
• Complete any and all other duties as assigned by the supervisor

SKILLS AND ABILITIES REQUIRED

Direct Support Professionals must have the ability to:

• Work with individuals with intellectual and/or developmental disabilities (I/DD);
• Provide transportation to clients to/from program and during program hours as assigned and/or to transport yourself to various locations throughout your region (depending on program assigned to);
• Develop and follow schedules and document metrics of service delivery;
• Assist clients with their selfhelp needs including support in the areas of eating restroom support and personal hygiene using universal precautions and best practices
• Intervene and diffuse escalating behavioral situations as necessary using nonviolent crisis intervention methods prioritizing the safety of clients and staff
• Provide consistent highquality reporting and communication regarding clients support needs
• Maintain confidentiality of client files records and OFA proprietary information
• Maintain the health safety and wellbeing of clients at all times
• Operate autonomously and take initiative
• Be flexible patient and compassionate with Clients
• Support clients in multiple programs and/or environments as assigned
• Communicate professionally both written and verbal
• Take direction
• Work as a part of team collaborate with and/or train teammates
• Work independently and take initiative as needed
• Conduct inperson and virtual program services and activities
• Use a mobile phone email Microsoft products (i.e. Word excel etc.) Zoom and Microsoft Teams and electronic database systems)

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent;
• Desire and passion for supporting and empowering individuals with intellectual and/or developmental disabilities (I/DD)

POSITION REQUIREMENTS

• A valid drivers license
• Acceptable driving record
• Current California minimum level of auto insurance
• Completion of a criminal background check
• Completion of all required trainings

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position requires the employee to regularly drive stand walk sit talk and hear. The employee must be capable of writing (i.e. reports case notes and emails etc.) using an iPad and/or computer and. keyboard using a cellphone and related office equipment.

This position sometimes requires the employee to assist with adaptive equipment (i.e. wheelchairs etc.) and to physically support individuals with ID/D. Ability to be able to provide physical support is required.

The employee will experience normal office conditions with a welllighted work areas and minor noise from standard office equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application interviewing or otherwise participating in the employee selection process please submit your request to: Ciara Quinones at