Vice President, UX Design, Sam's Club
Vice President, UX Design, Sam's Club
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$ 300000 - 525000
1 Vacancy
Job Description
Position Summary...
This position exists to lead the entire User and Associate Experience teams for Sams Club.What youll do...
Responsibilities include:
- Driving multichannel design experience research strategy and innovation while sponsoring userexperience focused initiatives.
- Overseeing the development execution and improvement of User Experience (design) strategic plans providing expert guidance on industry trends and best practices instilling design thinking into the organization.
- Owning the endtoend User Experience and Associate Workplace Productivity Tools Experience driving continuous improvement in design tools documentation and processes.
- Additionally collaborating closely with Product leaders Engineering leaders and the Analytics team to execute design requirements ensuring strategic alignment within and across the organization.
- This role has leadership for the Design Studio (The Clubhouse).
Key Priorities
- User Discovery: Serve as a subject matter expert in generating storylines from user insights. Develop standards for comprehensive insight generation from unstructured information and industry trends.
- Design Research: Commission and oversee research project plans driving main research objectives and resource constraints. Determine research procedures and methods best suited to collect and analyze information driving improvements to research processes and practices.
- Driving Customer/Client Needs: Enable the creation of an ecosystem involving customers vendors and partners to create solutions preemptively. Foster the importance of understanding customer needs for designing solutions within the organization.
- Usability Testing and Iteration: Lead testing against design specifications and rapidly prioritize and solve testing issues. Promote the deployment of new technologies and innovations to maximize testing effectiveness.
- Interaction Design: Coach team members/stakeholders on evaluating designs creating and defining interaction patterns and templates and serving as a subjectmatter expert for user consumption habits
- Visual Design: Coach team members on evaluating designs and creating templates and style guides for consistent and scalable design solutions
- Prototyping: Set organizational standards for prototyping analyze organizational prototyping needs and establish policies and guidelines for advanced prototyping
- Managing Functional Partnerships: Build and maintain collaborative and strategic alliances with a wide range of partners across the business and industry. Create an environment that supports collaboration and provide insights on the impact of crossfunctional team collaboration on achieving strategic goals.
- Influencing and Building Stakeholder Consensus: Build consensus in sensitive situations presenting conflicting perspectives constructively. Become a trusted advisor to diverse stakeholders influencing them to take difficult actions on product/technology matters and coach others on effective communication and consensus building.
- Transformative Talent Development: In partnership with People Partners develops a talent strategy for UX Design which clearly identifies the skills experiences and competencies needed to build the Design function and to establish the function as an industry leader for the future enabling associate development and career growth while maintaining a highperformance culture
- Respect the Individual:Demonstrates and encourages respect for others. Builds high performing teams seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customer/member experience for all serves as a talent scout who identifies attracts and retains best talent
- Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities builds the talent pipeline creates an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer/member and company and regularly recognizes others contributions and accomplishments
- Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve business objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action
- Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to support and reinforce our culture. Champions Walmarts commitment of becoming a regenerative company by taking action to advance opportunity sustainability and community e.g. creating fair opportunities for associates and suppliers eliminating wasteemissions strengthening communities.
- Act with Integrity: Ensures that organizations follow the law our code of conduct and company policies drives an environment where associates feel comfortable sharing concerns and models our culture of nonretaliation. Proactively gathers concerns raised by associates and takes action and models this for others holds self and organization accountable for achieving results in a way that is consistent with our values.
- Act with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
- Serve our Customers and Members: Delivers expected business results while putting the customer/member first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customers/members
- Serve our Customers and Members: Adopts a holistic endtoend perspective that considers data analytics customer/member insights and different parts of the business when making plans and designing or executing strategies to capitalize on opportunities with global impact
- Strive for Excellence: Consistently raises the bar and seeks to improve. Demonstrates curiosity and a growth mindset creates an environment that supports learning innovation learning from mistakes and intelligent risktaking and models resilience in the face of setbacks.
- Strive for Excellence: Acts as a change agent to drive continuous improvements supports others through change and guides the adoption of new technology and supports digital disruption in line with Walmarts business model
For information about PTO see Other benefits include shortterm and longterm disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.Live Better U is a company paid education benefit program for fulltime and parttime associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and shortform certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Preferred Qualifications...
Primary Location...
2101 Se Simple Savings Dr Bentonville ARUnited States of America
Required Experience:
Chief
Employment Type
Full Time
