Senior HR Operations Specialist
Senior HR Operations Specialist
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1 Vacancy
Job Description
Employee & Stakeholder Support
- Serve as a lead liaison for employee and manager HRrelated inquiries resolving complex issues or escalating as appropriate.
- Build credibility and trust through consistent followthrough transparency and professionalism.
- Support a positive workplace culture by modeling integrity and inclusive practices.
Communication & Team Collaboration
- Maintain and update HR resources templates and communication materials to reflect program and policy changes.
- Present information clearly in written and verbal formats and contribute meaningfully to group meetings.
- Foster effective crossfunctional communication with internal teams and external vendors.
Process & Operations
- Own endtoend administration of benefits and leave of absence programs across the U.S. Canada and Mexico.
- Conduct regular audits of employee data and records in HRIS and vendor platforms.
- Participate in and support complex projects including system upgrades vendor implementations and policy rollouts.
- Administer companysponsored programs
- Ensure seamless onboarding and offboarding experience in collaboration with other HR Team Members.
Compliance & Documentation
- Assist with HR compliance reports including EEO1 OSHA Vets and AAP reporting.
- Track and coordinate immigration paperwork and related documentation ensuring timely filing and compliance with applicable regulations.
Reporting & Analytics
- Serve as the reporting lead for the HR Operations team delivering accurate and timely reports on benefits payroll leave and compliance.
- Reconcile data across systems and vendors proactively resolving discrepancies.
- Support leadership with ad hoc reporting and data insights to inform decisionmaking.
Qualifications:
- Bachelors degree in Human Resources Business Administration or a related field.
- 4 years of experience in HR operations or shared services roles.
- Indepth knowledge of benefits leave programs and HR compliance
- Strong attention to detail organization and problemsolving ability.
- High level of proficiency with HRIS platforms and Microsoft Office Suite.
Preferred Skills:
- Experience with HRIS platforms Workday and ADP.
- Bilingual skills (Spanish or French) are a plus.
- Experience supporting multicountry operations (e.g. Canada and Mexico).
- Professional HR certification (e.g. PHR SHRMCP SHRMSCP) preferred.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at or callext. 4.
US Based Employees At IEL we are committed to providing equal employment opportunities for all persons regardless of age ancestry color religious creed (including religious dress or grooming practice) family and medical care leave status disability (mental and physical) including HIV and AIDS marital status medical condition (including cancer and genetic characteristics) genetic information military status protected veteran status status as a victim of domestic violence or stalking familiar status national origin race sex pregnancy childbirth breastfeeding or related medical condition gender identity or expression sexual orientation and or any other category protected by law.
Required Experience:
Senior IC
Employment Type
Full-Time
