Executive Talent & Experience Coordinator (ETEC)
Executive Talent & Experience Coordinator (ETEC)
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Job Description
About the Role:
Were looking for an assertive charming and resourceful gogetter to join our SVG Motors team and serve as a powerful extension of our leadership. This hybrid role will be based in our call center and is part headhunter part customer experience advocate and part executive assistant.
Your mission
Identify and recruit top talent for our dealerships using tools like Hireology
Follow up with every customer who visits any of our dealershipsboth sales and serviceto gather feedback and elevate the experience
Assist with data entry and reporting in Google Sheets
Support the President (Steve VanGorder) with staffing needs and executive projects
If youre passionate about people resultsdriven and energized by a fastpaced environment where your impact is measurable and immediatethis is the job for you.
What Youll Be Doing:
Contacting applicants quickly and professionally to prescreen and schedule interviews
Working closely with department managers to ensure top talent doesnt slip through the cracks
Creating and sending customer followup messages (email phone text) to ensure we deliver 5star experiences
Helping track employee turnover onboarding progress and staffing goals across our dealerships
Reporting performance trends and opportunities using Google Sheets
Brainstorming ways to help us hire better and keep great people longer
Skills Youll Need:
Strong phone presence and exceptional interpersonal communication
Confidence to follow up relentlessly (without being pushy)
Ability to stay organized manage multiple tasks and meet deadlines
Proficiency with basic Google Sheets or willingness to learn
Prior hiring recruiting or customer service experience is a plus
Bilingual (English/Spanish) is a bonus
Compensation:
Starting at $18$22/hour based on experience
$100 bonus for every hire that stays 90 days
Quarterly performance bonus based on customer feedback scores and staffing KPIs
Longterm opportunity to grow into a leadership role and earn incentive pay based on companywide retention success
Benefits:
Flexible hours and a supportive energetic team
Opportunity to work directly with ownership and senior leaders
Path to promotion in a fastgrowing dealership group
Health dental vision 401(k) and more (fulltime only)
Required Experience:
IC
Employment Type
Full-Time
