Revenue Operations Associate
Revenue Operations Associate
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Salary Not Disclosed
1 Vacancy
Job Description
HealthPlanOnes mission is to help people find the right health insurance at the right price so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.
The Revenue Operations Associate will support the Director of Revenue Operations in the daytoday funnel and performance management. The Revenue Operations Associate is focused on overseeing our media allocation on a daily basis as well as optimizing the distribution of calls within the marketplace. Optimizing internal inefficiencies and executing on performance goals is core to the employees responsibilities.Supervisory Responsibilities: None
Duties/Responsibilities:
- Ensuring daily weekly monthly marketing budget adherence
- Partner with sales to understand weekly/intraday staffing by unit and communicate to stakeholders applicable staffing changes for planning purposes.
- Work with partner team and business insights to optimize media to ensure performance goals.
- Responsible for all marketplace operational duties including but not limited to
- Managing and optimizing the call flow and agent distribution on an ongoing basis subject to performance goals.
- Changing media volume intraday to ensure efficiency
- Manage updates to the MarTech tools
- Responsible for sharing our progress against goals measuring trends and impact and making recommendations about how we can improve monetization across strategic initiatives especially during AEP
- Work closely with internal departments as needs arise (contracting licensing finance marketing compliance IT)
- Performs other related duties as assigned
Required Skills/Abilities:
- Bachelors degree in communications marketing or other relevant degree
- 13 years of experience managing external clients
- Experience reviewing and reporting performance metrics for accounts
- Entry to midlevel proficiency with Excel
- Experience working within a CRM database
- Ability to manage multiple accounts simultaneously
- Ability to quickly build rapport with both internal and client stakeholders
- Detail oriented highly organized and both strategically & analytically focused
- Strong communication and presentation skills
- Determined problem solver who finds efficient ways to meet client needs
Preferred Skills/Abilities:
- Solid knowledge and grasp of Medicare / CMS rules and regulations
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer typically in a cubicle environment (constant noise fluorescent overhead lighting)
Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex sexual orientation or preference gender identity gender transgender race color religion national origin creed citizenship status ancestry age marital status pregnancy childbirth or related medical conditions medical conditions including genetic characteristics mental or physical disability military and veteran status or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our preemployment practices. If you need assistance or an accommodation due to a disability please contact us to request accommodation at
Required Experience:
IC
Employment Type
Full-Time
