Test Center Administrator (Prometric)
Test Center Administrator (Prometric)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We hiring in our Rancho Cucamonga and Diamond Bar offices. You must be able to work weekends.
Morning Shift starts at 7am
Afternoon Shift starts at 12pn
Prometric is the recognized global leader in technologyenabled assessment services providing Internet and computerbased testing solutions. If offers a fully integrated testing system that includes test development test delivery and data management capabilities. On behalf of 600 current clients in the academic professional government corporate and information technology markets Prometric develops and/or delivers assessments through a global network of testing centers in 132 countries as well as direct to candidate via the Web.
The Test Center Administrator works in a faced paced professional Test Center setting to ensure the integrity of our testing services by proctoring and controlling the computer based test center environment. This will include greeting candidates verifying candidate identification monitoring the examination process and maintaining Prometric policies and guidelines. The Test Center Administrator will uphold Prometric standard for integrity by providing clients with a secure and clean testing location that enables our clients to pursue their testing needs in a controlled and comfortable environment.
Responsibilities:
Controlling test area by maintaining a working knowledge of policies practices and procedures
Greet examinees and verify identification
Register and prepare candidate scorecards
If applicable collect candidates biometric information (collect fingerprints)
Monitor candidates as they complete their exam
Resolve candidate issues or report them to the appropriate supervisor
Protect security of all computer software in Test Center environment
Report any occurrences which fall outside company guidelines to corporate management
Manage incidents of unacceptable identification or authorization on behalf of clients
Manage misconduct such as security breaches orinappropriateconduct of candidates
Reboot computer servers and reset passwords when necessary
Ensure test center environment is maintained to ensure a safe and comfortable testing experience
Experience and Skills:
High School Diploma required college experience preferred
One to two years of customer service experience
Ability to read and interpret documents such as operational and maintenance instructions
Ability to write detailed reports and correspondence
Exposure to Microsoft windows based computer applications
Visual requirements include the ability to adjust or focus computer screens and view testing room while proctoring
Experience using internet browser
Available Shifts
Monday thruSaturday 712:45 and 12:306
Required Experience:
Unclear Seniority
Employment Type
Part-Time
