Administrative Assistant

William Penn Hotel

History defines elegance in this classic downtown Pittsburgh hotel. Since opening the doors in 1916 the Omni William Penn Hotel has played a starring role in the city of Pittsburgh hosting movie stars politicians heads of state and leaders of business and industry. A recent multimillion dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service guest room accommodations and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Since opening the doors in 1916 the Omni William Penn Hotel has played a starring role in the city of Pittsburgh hosting movie stars politicians heads of state and leaders of business and industry. A multimilliondollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service guest room accommodations and awardwinning cuisine that have defined Omni William Penn for decades. The Grande Dame is now hiring for a Housekeeping Supervisor. Come and join the #1 Hotel in the City of Pittsburgh and her Team!

• Assistant to the General Manager and Hotel Manager / Supports the Executive Operating Committee.
• Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office and ownership operation procedures handling confidential material and information daily distribution of the mail daily check deposit of accounts receivables.
• Responsible for obtaining signatures of approval for all internal and external routing of check requests expense reports personnel information forms (PIF) project expenditure approval forms (PEA) performance evaluations and other confidential correspondence as necessary and distribute in a timely and efficient manner.
• Manage schedules for Executive Committee and ensures that all directors and managers receive messages and appointments in a timely manner.
• Manage daytoday guest relations and corporate guest relations all external guest correspondence and internal communications including Daily Medallia Reports ELMER Synergy input and Reports and Guest Alerts.
• Maintain guest relations files and ensures that all information is included in file i.e. guest correspondence letters fax emails information guest folios gift certificates etc.
• Maintain Gift Certificate Log to include value purpose and date issued and date redeemed.
• Coordinate all travel arrangements including reservations transportation amenities and inhouse meetings and events for VIPs corporate and ownership visits.
• Maintain reader files for upcoming meetings VIP guests meetings and events etc.
• Involved in associate events and activities committees within the hotel.
• Update the hotels Social Media Calendar in collaboration with the hotels leadership team and the Area Marketing Manager with consideration of seasonality and a range of topics following best practices for content by channel.
• Capture authentic engaging images and reels of the Omni William Penn that comply with brand standards.
• Write or repurpose authentic engaging content employing keywords and hashtags.
• Post Omni Hotels & Resorts content periodically.
• Post not less than three times weekly using Sprinkler and within budget.
• Schedule boosts in collaboration with Area Marketing Manager
• Post events on Facebook and Instagram.
• Engage in campaigns to grow followers (e.g. Contests et al)
• Work with the team to define and report on KPIs.
• Adapt social media strategies based on emerging trends and feedback.
• Monitor competitor activity and adjust strategies accordingly.
• Share weekly and monthly reports.
• Perform other duties as assigned by management

• Bachelors degree preferred
• Minimum 2 years administrative assistant experience required.
• Must be extremely proficient in Excel Word PowerPoint and Outlook
• Ability to work extended hours when needed
• Ability to work independently with minimal supervision
• Ability to maintain strict confidentiality
• Must be highly organized and have the ability to multi task and shift priorities as needed
• A high degree of professionalism is required
• Excellent written and verbal communications skills
• Ability to handle multiple priorities
• Flexibility and capability to take on special assignments/projects as directed by supervisor

The Benefits of Being Omni

FT Full benefit package available after 90 days

Competitive wages

Free Employee Meals

A great family of coworkers

Work for the most prestigious Hotel in Pittsburgh!

530 William Penn Place Pittsburgh PA 15219 Human Resources Office William Penn Level

Job Hotline 412.553.5232

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to .