Job Description
Job Summary
We are seeking a motivated and skilled Personal Lines Account Manager to join our team. The Personal Lines Account Manager will be responsible for managing a book of personal insurance accounts providing excellent customer service and developing new business opportunities.
Responsibilities
- Manage a portfolio of personal insurance accounts including home auto and other personal lines products
- Provide exceptional customer service including addressing client inquiries processing policy changes and resolving issues
- Develop and maintain strong client relationships to ensure client satisfaction and retention
- Identify and pursue opportunities to crosssell and upsell insurance products to existing clients
- Collaborate with the sales team to support new business initiatives and growth strategies
- Stay updated on industry trends insurance products and regulatory changes to effectively advise clients and maintain compliance
- Generate and analyze reports to track account performance and identify areas for improvement
Qualifications/Requirements
- At least 2 years of relevant insurance industry experience
- Indepth knowledge of personal lines insurance products and coverage
- Strong customer service and communication skills
- Ability to build and maintain strong client relationships
- Excellent organizational and timemanagement abilities
- Proficiency in insurance management software and MS Office
- Holds an active P&C (Property and Casualty) insurance license
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
#LIMB4
#LITS1
Required Experience:
Manager