Description
Licensed Insurance Customer Care Agent
Elite Insurance Partners is seeking a fulltime Customer Care Agent to support our current clients by resolving policy concerns and identifying potential gaps in coverage. Whether youre new to the insurance industry or a seasoned agent looking for a company that truly values its team we invite you to consider a career with us.
What Youll Do:
As a Licensed Insurance Customer Care Agent youll arrive each day ready to ensure client satisfaction and retention. Youll:
- Answer inbound calls and assist clients with questions coverage concerns and policy updates.
- Proactively identify gaps in existing Medicare and Life Insurance coverage and recommend ancillary policies that align with client needs.
- Conduct outbound existing client outreach campaigns to ensure clients have the best available rates and coverage.
- Build longterm relationships with clients through excellent service education and followthrough.
- Maintain accurate client records and notes using our CRM system.
- Collaborate with teammates in our fastpaced supportive office environment.
What You Bring:
Required:
- Active Florida 215 Life Health and Variable Annuity License (or equivalent).
- Experience using CRM systems to manage client communications.
- Reliable transportation to our Tampa office.
Preferred:
- 1 years of experience in Medicare Life insurance or customer service.
- Confidence in discussing additional product offerings and making sales recommendations.
Why Join Elite Insurance Partners
We take care of our team so they can take care of our clients. Heres what you can expect:
- Competitive Pay: Base pay with the opportunity to earn commission and monthly bonuses totaling an estimated annual income of $55000 $85000.
- 401(k) with Company Match: Up to 3.5% match after one year of employment.
- Generous PTO: Paid time off holiday pay and additional PTO incentives through referral programs.
- Comprehensive Health Coverage: Medical dental vision life disability cancer and longterm care insurance plans.
- Onsite Perks:
- Fully paid gym membership with fitness classes and a basketball court.
- Relaxation room with zerogravity massage chairs.
- Onsite cafeteria with freshly made breakfast and lunch options.
Required Experience:
Unclear Seniority