Sr. Business Analyst, Card Onboarding, Premium Products
Sr. Business Analyst, Card Onboarding, Premium Products
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$ 109000 - 124400
1 Vacancy
Job Description
The Card Onboarding team is focused on driving customer and enterprise value during initial moments in the customer journey where engagement is highest. We are looking for analysts with credit background and SQL experience to help drive business strategy and intent with a specific focus on tackling the question: How can we create great card customers by engaging early on during the initial moments of onboarding
Projects include identifying ways to leverage onboarding to drive enduring spend creating strategies to prevent spend attrition later in the customer lifecycle working with product teams to test new offer constructs that may increase a customers likelihood to remain engaged and more. In addition to the necessary credit and data backgrounds this role would require comfortability handling frequent partnerships and collaboration with different teams across Card and Enterprise.
To be successful in this role you will:
Conduct analysis on both customer & business impact of multiuser initiatives often pulling together data from multiple internal & external sources. These features could be launched within our own internal systems (Ease Marketing Email Campaigns) or through Partner platform teams (Consumer Identity Ra). The ability to blend both qualitative & quantitative data to draft a compelling story & recommendation in partnership with product teams is critical.
Think critically to push the boundaries of an initial problem statement and to take ownership of a problem.
Communicate succinctly & clearly both to internal & external partners even when working in an unstructured whitespace problem area.
Work with SQL and Google Suite tools such as Google Sheets and Google Slides and have the ability to work with new tools if needed such as Tableau or Databricks.
General Responsibilities:
Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations. A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation given that a large part of the business is based on rigorous analytics
Product: Perform modeling/analytics to assist new product strategies
Marketing: Support directtoconsumer marketing efforts for multiusers and strategic intent for partner teams that may be marketing to multiusers.
Design: Help build targeted insights to inform the design and development of new customer experiences as well as breakthrough technology and concepts designed to deliver on new go to market strategies
Execution: Involve problem frameworks develop hypotheses test and analysis solution development scope operational feasibility lead implementation efforts and develop a monitoring plan
Partnership: Work closely with colleagues across Capital One including: Marketing Small Business Product and others to drive improvement
Strong business judgment leadership and integrity: He/she should be a tenacious decision maker able to bring a healthy aggressive yet responsible approach to business
Strong communication skills: Impeccable written and oral communication credentials coupled with strategic influencing skills and the ability to drive agreement through intellect interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
Bachelors Degree in any quantitative field (Business Math Economics Finance Statistics Science Engineering)
At least 1 year of experience in analysis
At least 1 year of experience in SQL querying
Preferred Qualifications:
Masters Degree in Business or quantitative field such as Finance Economics Physical Sciences Math Statistics Engineering
1 years of experience in Statistical model building
1 years of experience in market research
2 years of experience in SQL querying
2 years of experience in business analysis
1 years of experience in consulting
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $109000 $124400 for Sr. Business AnalystCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy childbirth or related medical conditions) race color age national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment citizenship immigration status protected veteran status or any other basis prohibited under applicable federal state or local law. Capital One promotes a drugfree workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23A of the New York Correction Law; San Francisco California Police Code Article 49 Sections; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Senior IC
Employment Type
Full-Time
