Police Communications Operator
Police Communications Operator
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$ 47883 - 72189
1 Vacancy
Job Description
THE POSITION
Start an exciting and challenging career with the Pennsylvania State Police (PSP) as a Police Communications Operator! We are seeking an individual with strong communication skills to be a part of our long history of serving the citizens of Pennsylvania. Apply today if you are excited to begin a rewarding career in a fastpaced environment and want to help support the PSP!
DESCRIPTION OF WORK
As a Police Communications Operator (PCO) you will help coordinate information in support of PSP law enforcement functions. You will receive calls from the general public and county 911 operators regarding emergency and nonemergency police issues. You can expect to question callers to gather details determine response requirements and assign relative priorities of incidents. The information you gather will be dispatched and relayed to responding troopers. You will be responsible for contacting municipal police fire ambulance and other relevant agencies to request assistance and response. In this position you will utilize various databases to research and maintain records as well as establish and maintain incident information in electronic record management systems. Additionally you will communicate with Troopers and other PCOs regarding active incidents or concerns.
Interested in learning more Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information:
- Fulltime employment 40 hours per week
- Work schedule includes rotating shifts including weekends and holidays.
- Telework:You will not have the option to telework in this position.
- Salary:In some cases the starting salary may be nonnegotiable.
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of experience using twoway radio multiline telephone or computer aided dispatch systems; or
- Two years of experience using computer systems for entering updating and retrieving information; or
- Completion of 60 college credits;or
- An equivalent combination of experience and training.
Special Requirements:
- All employees must possess a clear firm voice and no major speech hearing or visual impairments that would interfere with understanding verbal communication being understood or using electronic communications equipment and visual display equipment.
- All employees must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
- All employees must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
Additional Requirements:
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
- This job title has been identified as performing critical duties. Prior to placement in this job title the selected candidate regardless of their current job must submit a Report of Medications for screening by the State Police Medical Officer.
How to Apply:
- Resumes cover letters and similar documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to and click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Employment Type
Full-Time
