Administrative Technician (Labor Relations)

• Researches compiles tabulates and assembles data; assists in conducting surveys and studies; recommends and implements procedures guidelines and processes; consults with managers and drafts policies.
• Prepares statistical and narrative reports presentations general and technical correspondence and promotional materials; develops forms tracking systems databases and spreadsheets.
• Resolves difficult or sensitive customer service inquiries or problems advises public on complex rules policies and procedures; responds to inquiries from employees and the public.
• Researches information organizes evaluates and compiles results and prepares detailed summaries tracks progress of projects and payments expenditures and reimbursements.
• Prepares and processes administrative documents such as vouchers permits personnel actions requisitions and contracts; prepares documents for personnel purchasing fiscal and project or program areas; maintains a variety of records and files.
• Assists in the administration and coordination of special events training programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.
• Provides exceptional customer service to those contacted in the course of work.
• Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

Knowledge of:

• Basic principles of technical and statistical report preparation.
• Basic principles and practices of research and statistical methods.
• Modern office practices procedures and equipment.
• Record keeping and reporting practices.
• Basic principles and techniques of personnel budget and purchasing.
• Basic techniques of project and program management.

• Providing customer service including dealing with people in sensitive situations and problem resolution.
• Use of computers and computer applications and software.

• Communicate clearly and concisely both orally and in writing.
• Collect compile organize analyze and interpret data.
• Understand interpret and apply rules regulations laws and ordinances.
• Establish and maintain cooperative relationships with those contacted in the course of work.
• Follow oral and written instructions.

Please note the City of Sacramentos preferred method of communication with applicants is via email. As such please ensure you verify the email address on your application and check your email frequently including your spam and junk folders. All email notifications can also be accessed through the applicant inbox.

1. Application:(Pass/Fail) All applicants must complete and submitonlinea City of Sacramento employment applicationby the next posted cutoff date;

• Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and/or past jobrelated experience in the duties area of the Work Experience section. Note: Qualifying experience is based on fulltime experience (40 hours per week). Qualifying experience is calculated to the fulltime equivalent (prorated if less than 40 hours/week).
  • If see resume is noted in the Work Experience section; a resume will not substitute for the information required in the Work Experience section.
• Proof of education such as but not limited to university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
• If youre requesting Veterans credit a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the next posted cutoff date. Information regarding the use of Veterans credit can be found in the Civil Service Board rules under rule 4.9C.
• Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.

• Please visit for a comprehensive stepbystep guide to the application process.
• For technical support between 6 AM 5 PM PT contact Live Applicant Support at (855).
• Visit the City of Sacramento Human Resources Department website at an email to ; or
• Call the Human Resources Department at (916)