Key Account Specialist
Key Account Specialist
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1 Vacancy
Job Description
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...
Location: This position does not need to report out of our Grand Rapids MI location. This position will be covering multiple divisions and able to be able to report into those divisions.
The Key Account Specialist aims to achieve long term business results while providing and executing solutions for daytoday concerns. Responsible for all interactions between our customer(Large Franchise Groups and Operational Support teams for our Multi Unit Chains as well as our internal supporting departments. Directs and responsible for the successful execution of customer projects and activities by leading and engaging with our internal teams to meet customer and company objectives through teamwork knowledge and professionalism.
What you will do:
Interacts frequently with external customers/Franchisees/Regional Operations Support teams. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverage the value and expertise of GFS.
Builds longterm customer relationships while meeting shortterm objectives.
Schedules and facilitates account reviews and develops action plans to ensure joint account objectives are being met.
Understands the customers business and priorities
Develops account business plans to include customer and GFS objectives and implementation strategies and promote the customers and GFS stated values and positions while selling/promoting the GFS brand throughout the customers organization.
Establishes develops and maintains positive customer and internal relationships to drive quality internal execution.
Leads and provides direction to internal customer teams responsible for administration pricing inventory planning and inside sales.
Responsible for the success of new restaurant openings including directing internal teams on account setup routing needs product needs training & test orders etc.
Performs other duties as assigned.
What youll bring to the table:
Bachelor Degree in Sales Marketing or other related field is preferred.
Five or more years of experience in sales sales management supply chain management customer service required. For Non Commercial Sales roles noncommercial experience is highly preferred. Or an equivalent combination of experience training and education.
Written verbal organizational and communication skills as well as problemsolving capabilities.
Ability to multitask prioritize and be able to work independently or within a team environment.
Customer service and time management skills.
Negotiation skills and the ability to bring consensus or reconcile differences.
Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics product demonstration sales techniques and sales control systems.
Knowledge of principles and processes for providing customer services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.
Skill at persuading others to change their minds or behavior.
Social perceptiveness skills being aware of others reactions and understanding why they react as they do.
Ability to think creatively Developing designing or creating new applications ideas relationships systems or products including artistic contributions.
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.
All Gordon Food Service locations are tobaccofree.
Gordon Food Service is a drugfree workplace and conducts preemployment drug tests.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
