TOC Engineer, Senior
TOC Engineer, Senior
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Job Description
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands Toyota is growing and leading the future of mobility through innovative highquality solutions designed to enhance lives and delight those we serve. Were looking for talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS) the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity it is an essential part of this worldchanging company delivering on Toyotas vision to move people beyond whats possible. At TFS you will help create bestinclass customer experience in an innovative collaborative environment.To save time applying Toyota does not offer sponsorship of job applicants for employmentbased visas or any other work authorization for this position at this time.
This position is an onsite role based in Plano TX
Who were looking for
The Toyota Financial Services Technology Operations Center is looking for a passionate and highly motivated Cloud Services Engineer.
Reporting to the Manager of TOC Engineering the individual in this role will play a pivotal role in the governance maintenance and enhancement of support for our AWS Cloud Services. The AWS Cloud Services Engineer will collaborate with the Cloud Engineering team to ensure the seamless transition of services to the Cloud Services Team. Furthermore the engineer will work closely with the Major Incident Management team to address and resolve issues within the production environment
What youll be doing
- Provide expertlevel support for Cloud services addressing technical issues
- Troubleshoot and resolve incidents related to Cloud infrastructure and services ensuring minimal downtime and disruption
- Collaborate with the Major Incident Management team to address and resolve critical issues in the production environment
- Participate in incident response activities including root cause analysis and postincident reviews
- Work closely with the Cloud platform team to ensure the successful transition of services to the Cloud Services Team
- Monitor the performance and health of cloud resources using tools such as CloudWatch and Dynatrace
- Develop automation scripts using tools like CloudFormation Terraform and CLI to streamline operations and reduce manual intervention
- Maintain comprehensive documentation of support processes incident resolutions and cloud configurations
- Stay updated on the latest cloud services features and best practices.
- Continuously seek opportunities to improve support processes and cloud infrastructure
- Collaborate on designing scalable architectures implementing CI/CD pipelines and troubleshooting application issues
- Manage cloud routing and troubleshoot network issues
- Monitor system health perform regular maintenance and respond to incidents.
What you bring
- AWS Certified Solutions Architect
- Bachelors degree in information technology or related field. Proven relevant work experience will be considered in lieu of degree.
- Proven experience in Cloud services such as EC2 S3 RDS Lambda VPC Route 53 CloudWAN Kubernetes Redshift
- Experience with infrastructureascode tools like CloudFormation Terraform and Ansible
- Proven experience in Infrastructure services such as Unix Linux and Windows troubleshooting
- Knowledge of cloud security is the best practice and tools.
- Understanding of network architecture and protocols within AWS
- Understanding of IT service management (ITSM) processes.
- Proficiency in scripting skills (e.g. Python Bash or PowerShell).
- Excellent troubleshooting and problemsolving skills.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
Added bonus if you have
- ITIL Foundation framework
- AWS Certified DevOps Engineer
- Knowledge of integration of tools and technologies like Dockers Elasticsearch Logstash Kibana
What well bring
During your interview process our team can fill you in on all the details of our industryleading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork flexibility and respect.
- Professional growth and development programs to help advance your career as well as tuition reimbursement.
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family.
- Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute.
- Paid holidays and paid time off.
- Referral services related to prenatal services adoption childcare schools and more.
- Tax advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)
- Relocation assistance (if applicable).
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.
Have a question need assistance with your application or do you require any special accommodations Please send an email toEmployment Type
Full-Time
