Direct Support Professional - East Metro

Position Title: Direct Support Professional

Department: Program

Job Status: NonExemptHourly

Reporting Relationship: Program Manager

Supervisory Responsibilities: N/A

Typical Schedule: Will vary including evenings weekends and holidays. DSPs will be cross trained at multiple locations. They may be assigned to work a shift in a different Hammer & NER Program due to an absence or urgent need.

Position Summary

The Direct Support Professional (DSP) provides daily support to people with intellectual and/or developmental disabilities (IDD) DSPs develop meaningful relationships and connections with individuals provide them with a safe living environment teach tasks individuals may learn to do for themselves and assist with any tasks individuals cannot do for themselves such as cooking housekeeping bathing and toileting taking medications going to work shopping driving and managing money. DSPs need to exhibit patience compassion integrity composure under pressure dependability and a strong sense of teamwork. All employees are expected to center model and champion Hammer & NERs core values: PersonCentered Relational Opportunistic and Stewardship in order to provide people with intellectual and other disabilities the opportunity to live life to its fullest.

Primary Duties and Responsibilities

1. Assist with Daily Living Skills

Supervise the medical financial social and emotional needs of individuals served as well as the daily operations of the program.

Assist with all areas of the individuals programs including but not limited to personal hygiene cares (including but not limited to bathing toileting tooth brushing etc.) medication administration daily household chores use of personal finances and support in the community.

Safely drive the company car lift van or personal auto to activities and appointments around the Twin Cities and provide support for individuals participation in the community.

Manage difficult situations effectively. Resolve minor issues when possible and escalate to appropriate leader when necessary.

Report all accidents injuries and illnesses or complaints about care and follow procedures for any behavioral or medical emergencies.

Follow the laws as a mandated reporter to protect vulnerable adults from abuse neglect and exploitation.

2. Behavior Management

Provide services and activities that comply with licensing regulations and with Hammer & NERs policies and personcentered philosophy exercising good judgement to adapt and apply the guidelines to specific situations.

Provide advocacy to protect peoples civil and legal rights.

Encourage choice and independence whenever possible fostering a positive encouraging environment.

Demonstrate teamwork cooperation and effective working relationships with individuals served families coworkers supervisors and others to facilitate quality services.

3. Training

Successfully complete orientation including medication administration certification.

Complete annual training and attend all required meetings as assigned including monthly house meetings.

Complete documentation promptly and with attention to detail.

Use computers to maintain timely and accurate documentation for medications activities and outcomes.

Read and respond to any emails/communication from your program or the organization.

Support new team members by providing onthejob training.

Essential Knowledge and Qualifications

Employees must be at least 18 years old.

Ability to work with people of different abilities genders ages cultures and ethnicities.

Ability and willingness to assist individuals with activities of daily living including bathing and toileting.

Ability and willingness to support individuals with challenging behavior.

Requires a valid drivers license access to a personal auto and driving record that meets Hammers insurance requirements.

Must receive a MN DHS Background study clearance and show freedom from Tuberculosis.

Must be able to successfully complete all required training.

Must be prepared to respond to hazardous situations including illness or aggression.

Excellent communication skills including fluency in English and competence with typing emailing and mastering the organizations documentation standards.

Frequently organizes multiple projects at once requiring excellent time management and close attention to detail.

Demonstrate a strong commitment to confidentiality and customer service.

Experience and ability performing physical work including:

lifting up to 40 pounds (such as lifting a wheelchair into a van) pushing or pulling an individual in a wheelchair or while assisting with cares.

Household chores and physical cares may include twisting/turning kneeling/squatting reaching and assisting with pivot transfers.

Program may require operating specialized medical or adaptive equipment including use of lifting equipment and driving a lift van.

Experience ability and commitment to working with individuals and teams that are mixed across lines of difference such as race genderidentity sexual orientation religion ability age class and immigrant status.

This job description assigns essential functions. It does not restrict tasks an individual in this position might be asked to perform or all qualifications that may be required currently or in the future.

Benefits:

• 401 (k)
• Paid Time Off
• Health Insurance (30 hours and above)
• Dental Insurance (30 hours and above)
• Vision Insurance (20 hours and above)
• Life Insurance
• Paid Training
• Tuition Reimbursement
• Disability Insurance
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Referral Program
• Health Savings Account
• Flexible Savings Account
• Access to Employee Success Coach who assists employees within their first year of employment.

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